Question 1

Discuss the impact of conflicts on effectiveness of teams.

Accepted Answer

Conflict on a team isn't necessarily bad

Question 2

________ teams are groups of employees who perform highly related or interdependent jobs and take on many of the responsibilities of their former supervisors.

Accepted Answer

A)  Critical 
B)  Self-managed work 
C)  Cross-functional 
D)  Problem-solving 
E)  Task 
A)  Critical 
B)  Self-managed work 
C)  Cross-functional 
D)  Problem-solving 
E)  Task

Question 3

With reference to the team effectiveness model, what does the personality factor of team composition focus on?

Accepted Answer

A)  members' knowledge and skills 
B)  members' leadership qualities 
C)  members' conscientiousness and openness to experience 
D)  members' role allocation 
E)  members' cultural and demographic diversity 
A)  members' knowledge and skills 
B)  members' leadership qualities 
C)  members' conscientiousness and openness to experience 
D)  members' role allocation 
E)  members' cultural and demographic diversity

Question 4

How does climate of trust improve effectiveness of teams?

Accepted Answer

Interpersonal trust among team members f

Question 5

Which of the following terms indicates the degree to which members of a work unit (group, team, or department) share a common attribute, such as age, sex, race, or educational level?

Accepted Answer

A)  demographic environment 
B)  residential mobility 
C)  organizational demography 
D)  population dynamics 
E)  employee mobility 
A)  demographic environment 
B)  residential mobility 
C)  organizational demography 
D)  population dynamics 
E)  employee mobility

Question 6

What is a cross-functional team?

Accepted Answer

Cross-functional teams are made up of em

Question 7

________ results in a level of performance that is greater than the sum of the individual inputs.

Accepted Answer

A)  Synergy 
B)  Positive affect 
C)  Emotional labor 
D)  Cognitive dissonance 
E)  Emotional dissonance 
A)  Synergy 
B)  Positive affect 
C)  Emotional labor 
D)  Cognitive dissonance 
E)  Emotional dissonance

Question 8

In addition to evaluating and rewarding employees for their individual contributions, management should consider using ________ to reinforce team effort and commitment.

Accepted Answer

A)  personalized incentives 
B)  consistent wages for all team members 
C)  individual performance evaluations 
D)  fixed hourly wages 
E)  profit sharing 
A)  personalized incentives 
B)  consistent wages for all team members 
C)  individual performance evaluations 
D)  fixed hourly wages 
E)  profit sharing

Question 9

Which of the following statements is true regarding virtual teams?

Accepted Answer

A)  Virtual teams are less task-oriented than face-to-face teams. 
B)  In the case of virtual teams there is less social rapport and direct interaction among members. 
C)  Virtual teams report more satisfaction with the group interaction process than do face-to-face teams. 
D)  Virtual teams exchange more social-emotional information than face-to-face teams do. 
E)  For increasing the efficiency of a virtual team, managers should empower the team and avoid monitoring its progress closely. 
A)  Virtual teams are less task-oriented than face-to-face teams. 
B)  In the case of virtual teams there is less social rapport and direct interaction among members. 
C)  Virtual teams report more satisfaction with the group interaction process than do face-to-face teams. 
D)  Virtual teams exchange more social-emotional information than face-to-face teams do. 
E)  For increasing the efficiency of a virtual team, managers should empower the team and avoid monitoring its progress closely.

Question 10

________ teams are an effective way to allow people from diverse areas within an organization to exchange information, develop new ideas and solve problems, and coordinate complex projects.

Accepted Answer

A)  Self-managed 
B)  Problem-solving 
C)  Cross-functional 
D)  Task 
E)  Command 
A)  Self-managed 
B)  Problem-solving 
C)  Cross-functional 
D)  Task 
E)  Command

Question 11

Jack, your director of manufacturing, has created a team of eleven employees from quality control. Jack gives the team members the responsibility of planning and scheduling their own work, and making operating decisions. Also, members of this team evaluate each other's performance. This is an example of a ________ team.

Accepted Answer

A)  problem-solving 
B)  self-managed 
C)  cross-functional 
D)  virtual 
E)  task-resolution 
A)  problem-solving 
B)  self-managed 
C)  cross-functional 
D)  virtual 
E)  task-resolution

Question 12

The Boeing Company created a team made up of employees from production, planning, quality control, tooling, design engineering, and information systems to automate shims on the company's C-17 program. This team is most likely to be an example of a ________ team.

Accepted Answer

A)  command 
B)  cross-functional 
C)  self-managed 
D)  problem-solving 
E)  task 
A)  command 
B)  cross-functional 
C)  self-managed 
D)  problem-solving 
E)  task

Question 13

You are the manager of a software design firm that develops software programs for clients using teams of specialists. One of your most successful teams has been together for nearly 5 years. In the past, this team has performed effectively, and you have been very satisfied with the team's output. Recently, however, you have noticed a marked decrease in the team's performance. You investigate to determine the problem. After interviewing all 7 team members, you determine that one of the team members performs routine administrative tasks that are rarely visible to any of the other team members. You suspect that this team member may be loafing off and lagging in his duties. You could most likely improve that team member's output by ________.

Accepted Answer

A)  encouraging him to work more independently 
B)  making his work clearly visible to the other team members 
C)  empowering the team member to make decisions 
D)  providing him with administrative training 
E)  giving him additional assignments to complete 
A)  encouraging him to work more independently 
B)  making his work clearly visible to the other team members 
C)  empowering the team member to make decisions 
D)  providing him with administrative training 
E)  giving him additional assignments to complete

Question 14

Explain how organizations can create team players.

Accepted Answer

The primary options managers have for tr

Question 15

One advantage of cross-functional teams is that they are easy to manage.

Accepted Answer

A) True 
 B)False

Question 16

The primary goal of a work team is information sharing.

Accepted Answer

A) True 
 B)False

Question 17

Alberto's team is evaluating and developing the database for the water pollution data of three cities. He wants to improve the team efficacy of his team. Which of the following actions can Alberto take to increase team efficacy before the project starts?

Accepted Answer

A)  plan a team outing for the team members 
B)  make sure that his team is not comprised of more than nine people 
C)  spend considerable time evaluating team members and allocating proper roles for each 
D)  provide client's software and database training for all the team members 
E)  create team goals that are very challenging 
A)  plan a team outing for the team members 
B)  make sure that his team is not comprised of more than nine people 
C)  spend considerable time evaluating team members and allocating proper roles for each 
D)  provide client's software and database training for all the team members 
E)  create team goals that are very challenging

Question 18

You need to hire an analyst for an important project team. It is essential that the new employee work well on the already established team in order to meet the project's challenging deadlines. The most talented candidate doesn't have any team experience and when asked in the interview about his team experience he replied, "I prefer to work alone. I'm much more efficient alone." What should you do?

Accepted Answer

A)  Hire him and train him. 
B)  Hire him and hope that he learns. 
C)  Hire him and redesign the job. 
D)  Look for a different candidate. 
E)  Hire him and assign him a mentor. 
A)  Hire him and train him. 
B)  Hire him and hope that he learns. 
C)  Hire him and redesign the job. 
D)  Look for a different candidate. 
E)  Hire him and assign him a mentor.

Question 19

Which of the following types of teams is most likely to be assembled to improve the efficiency of a company's production process?

Accepted Answer

A)  cross-functional 
B)  problem-solving 
C)  self-managed 
D)  critical 
E)  task 
A)  cross-functional 
B)  problem-solving 
C)  self-managed 
D)  critical 
E)  task

Question 20

Effective teams begin their work by ________.

Accepted Answer

A)  allocating roles to team members according to their personalities and preferences 
B)  analyzing the team's mission 
C)  developing a climate of trust among team members 
D)  developing team efficacy 
E)  discussing individual goals 
A)  allocating roles to team members according to their personalities and preferences 
B)  analyzing the team's mission 
C)  developing a climate of trust among team members 
D)  developing team efficacy 
E)  discussing individual goals

Discuss the impact of conflicts on effectiveness of teams.

________ teams are groups of employees who perform highly related or interdependent jobs and take on many of the responsibilities of their former supervisors.

With reference to the team effectiveness model, what does the personality factor of team composition focus on?

How does climate of trust improve effectiveness of teams?

Which of the following terms indicates the degree to which members of a work unit (group, team, or department) share a common attribute, such as age, sex, race, or educational level?

What is a cross-functional team?

________ results in a level of performance that is greater than the sum of the individual inputs.

In addition to evaluating and rewarding employees for their individual contributions, management should consider using ________ to reinforce team effort and commitment.

Which of the following statements is true regarding virtual teams?

________ teams are an effective way to allow people from diverse areas within an organization to exchange information, develop new ideas and solve problems, and coordinate complex projects.

The Boeing Company created a team made up of employees from production, planning, quality control, tooling, design engineering, and information systems to automate shims on the company's C-17 program. This team is most likely to be an example of a ________ team.

Explain how organizations can create team players.

One advantage of cross-functional teams is that they are easy to manage.

The primary goal of a work team is information sharing.

Alberto's team is evaluating and developing the database for the water pollution data of three cities. He wants to improve the team efficacy of his team. Which of the following actions can Alberto take to increase team efficacy before the project starts?

Which of the following types of teams is most likely to be assembled to improve the efficiency of a company's production process?

Effective teams begin their work by ________.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 10: Understanding Work Teams

Discuss the impact of conflicts on effectiveness of teams.

________ teams are groups of employees who perform highly related or interdependent jobs and take on many of the responsibilities of their former supervisors.

With reference to the team effectiveness model, what does the personality factor of team composition focus on?

How does climate of trust improve effectiveness of teams?

Which of the following terms indicates the degree to which members of a work unit (group, team, or department) share a common attribute, such as age, sex, race, or educational level?

What is a cross-functional team?

________ results in a level of performance that is greater than the sum of the individual inputs.

In addition to evaluating and rewarding employees for their individual contributions, management should consider using ________ to reinforce team effort and commitment.

Which of the following statements is true regarding virtual teams?

________ teams are an effective way to allow people from diverse areas within an organization to exchange information, develop new ideas and solve problems, and coordinate complex projects.

The Boeing Company created a team made up of employees from production, planning, quality control, tooling, design engineering, and information systems to automate shims on the company's C-17 program. This team is most likely to be an example of a ________ team.

Explain how organizations can create team players.

One advantage of cross-functional teams is that they are easy to manage.

The primary goal of a work team is information sharing.

Alberto's team is evaluating and developing the database for the water pollution data of three cities. He wants to improve the team efficacy of his team. Which of the following actions can Alberto take to increase team efficacy before the project starts?

Which of the following types of teams is most likely to be assembled to improve the efficiency of a company's production process?

Effective teams begin their work by ________.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters