Question 1

Job enlargement is also called cross-training.

Accepted Answer

A) True 
 B)False

Question 2

One of the methods of job enrichment is to expand jobs vertically. This method involves modifying the ________ dimension of the job.

Accepted Answer

A)  task significance 
B)  autonomy 
C)  feedback 
D)  task identity 
E)  skill variety 
A)  task significance 
B)  autonomy 
C)  feedback 
D)  task identity 
E)  skill variety

Question 3

Which of the following is a job that does not lend itself to telecommuting?

Accepted Answer

A)  an attorney who spends most of her time researching on the computer 
B)  a copywriter for an advertising firm 
C)  a car salesman who demonstrates the features of a new model of car 
D)  a telemarketer who uses the phone to contact clients 
E)  a product support specialist who handles queries sent by customers 
A)  an attorney who spends most of her time researching on the computer 
B)  a copywriter for an advertising firm 
C)  a car salesman who demonstrates the features of a new model of car 
D)  a telemarketer who uses the phone to contact clients 
E)  a product support specialist who handles queries sent by customers

Question 4

Which of the following statements is true regarding participative management?

Accepted Answer

A)  Participative management typically has only a modest influence on variables such as employee productivity and motivation. 
B)  The two most common forms are works councils and board representatives. 
C)  It is called "the most widely legislated form of employee involvement around the world." 
D)  Research evidence on participative management indicates that it is a sure means for improving employee performance. 
E)  Participative management involves few representatives of workers sitting on the company's board of directors. 
A)  Participative management typically has only a modest influence on variables such as employee productivity and motivation. 
B)  The two most common forms are works councils and board representatives. 
C)  It is called "the most widely legislated form of employee involvement around the world." 
D)  Research evidence on participative management indicates that it is a sure means for improving employee performance. 
E)  Participative management involves few representatives of workers sitting on the company's board of directors.

Question 5

The ________ pay plan has long been popular as a means of compensating production workers by paying a fixed sum for each unit of production completed.

Accepted Answer

A)  competency-based 
B)  gainsharing 
C)  piece-rate 
D)  profit sharing 
E)  merit-based 
A)  competency-based 
B)  gainsharing 
C)  piece-rate 
D)  profit sharing 
E)  merit-based

Question 6

Job ________ expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work.

Accepted Answer

A)  sharing 
B)  enrichment 
C)  centralization 
D)  enlargement 
E)  rotation 
A)  sharing 
B)  enrichment 
C)  centralization 
D)  enlargement 
E)  rotation

Question 7

According to the job characteristics model, autonomy is defined as the degree to which ________.

Accepted Answer

A)  a job requires completion of a whole and identifiable piece of work 
B)  work activities generates direct and clear information about performance 
C)  a job provides the worker freedom in scheduling the work 
D)  a job has an impact on the lives or work of other people 
E)  a job requires a variety of different activities 
A)  a job requires completion of a whole and identifiable piece of work 
B)  work activities generates direct and clear information about performance 
C)  a job provides the worker freedom in scheduling the work 
D)  a job has an impact on the lives or work of other people 
E)  a job requires a variety of different activities

Question 8

What is employee involvement and why is it important? What are the two major forms of employee involvement?

Accepted Answer

Employee involvement is defined as a par

Question 9

Which of the following is the major drawback of job sharing from management's perspective?

Accepted Answer

A)  increase in supervisory workload 
B)  increased costs for providing supporting infrastructure (such as desk and computer) to two employees instead of one 
C)  difficulty in finding compatible partners 
D)  difficulty in designing the reward structure 
E)  difficulty in coordinating schedules 
A)  increase in supervisory workload 
B)  increased costs for providing supporting infrastructure (such as desk and computer) to two employees instead of one 
C)  difficulty in finding compatible partners 
D)  difficulty in designing the reward structure 
E)  difficulty in coordinating schedules

Question 10

The job characteristics model describes five dimensions of a job. A job can be enriched by modifying one or more of these five dimensions. Which of the following methods of job enrichment involves modifying skill variety and task identity dimensions of a job?

Accepted Answer

A)  combining tasks 
B)  forming natural work units 
C)  establishing client relationships 
D)  expanding jobs vertically 
E)  opening feedback channels 
A)  combining tasks 
B)  forming natural work units 
C)  establishing client relationships 
D)  expanding jobs vertically 
E)  opening feedback channels

Question 11

What is the main strength of job rotation?

Accepted Answer

A)  It eliminates management involvement. 
B)  It increases motivation. 
C)  It increases productivity. 
D)  It decreases training costs. 
E)  It decreases supervisor work load. 
A)  It eliminates management involvement. 
B)  It increases motivation. 
C)  It increases productivity. 
D)  It decreases training costs. 
E)  It decreases supervisor work load.

Question 12

Ned is particularly adept at designing and creating new fashions. In which of the following would Ned have the highest level of autonomy?

Accepted Answer

A)  doing alterations at the dry cleaners 
B)  creating custom bridal gowns in a bridal store 
C)  creating custom gowns and suits for a pageant store 
D)  working as a private tailor for a local real estate agent 
E)  working as a stylist for a local celebrity 
A)  doing alterations at the dry cleaners 
B)  creating custom bridal gowns in a bridal store 
C)  creating custom gowns and suits for a pageant store 
D)  working as a private tailor for a local real estate agent 
E)  working as a stylist for a local celebrity

Question 13

Some research suggests nonfinancial incentives may be more motivating in the short term, but in the long run financial incentives are more motivating.

Accepted Answer

A) True 
 B)False

Question 14

Ned is particularly adept at designing and creating new fashions. In which of the following would Ned have the highest level of skill variety?

Accepted Answer

A)  doing alterations at the dry cleaners 
B)  creating custom bridal gowns in a bridal store 
C)  creating custom gowns and suits for a pageant store 
D)  working as a private tailor for a local real estate agent 
E)  working as a stylist for a local celebrity 
A)  doing alterations at the dry cleaners 
B)  creating custom bridal gowns in a bridal store 
C)  creating custom gowns and suits for a pageant store 
D)  working as a private tailor for a local real estate agent 
E)  working as a stylist for a local celebrity

Question 15

Which of the following is Theory X consistent with?

Accepted Answer

A)  the autocratic style of managing people 
B)  participative management 
C)  job enrichment 
D)  the cognitive evaluation theory 
E)  two-factor theory 
A)  the autocratic style of managing people 
B)  participative management 
C)  job enrichment 
D)  the cognitive evaluation theory 
E)  two-factor theory

Question 16

Which of the following is not one of the core job dimensions in the job characteristics model (JCM)?

Accepted Answer

A)  task significance 
B)  feedback 
C)  autonomy 
D)  reward 
E)  skill variety 
A)  task significance 
B)  feedback 
C)  autonomy 
D)  reward 
E)  skill variety

Question 17

The two most common forms of participative management are works councils and board representatives.

Accepted Answer

A) True 
 B)False

Question 18

While setting pay levels initially, an organization has to balance internal equity and external equity. Here external equity indicates ________.

Accepted Answer

A)  the amount of growth opportunities the job provides to the employee 
B)  the worth of the job to the employee 
C)  the worth of the job to the organization 
D)  competitiveness of an organization's pay relative to pay elsewhere in its industry 
E)  the amount of job satisfaction the job provides to the employee 
A)  the amount of growth opportunities the job provides to the employee 
B)  the worth of the job to the employee 
C)  the worth of the job to the organization 
D)  competitiveness of an organization's pay relative to pay elsewhere in its industry 
E)  the amount of job satisfaction the job provides to the employee

Question 19

A gainsharing pay plan pays for individual performance based on performance appraisal ratings.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following terms best describes employees who sit on a company's board of directors and represent the interests of the firm's employees?

Accepted Answer

A)  board representatives 
B)  works councils 
C)  quality circles 
D)  union representatives 
E)  board leaders 
A)  board representatives 
B)  works councils 
C)  quality circles 
D)  union representatives 
E)  board leaders

Job enlargement is also called cross-training.

One of the methods of job enrichment is to expand jobs vertically. This method involves modifying the ________ dimension of the job.

Which of the following is a job that does not lend itself to telecommuting?

Which of the following statements is true regarding participative management?

The ________ pay plan has long been popular as a means of compensating production workers by paying a fixed sum for each unit of production completed.

Job ________ expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work.

According to the job characteristics model, autonomy is defined as the degree to which ________.

What is employee involvement and why is it important? What are the two major forms of employee involvement?

Which of the following is the major drawback of job sharing from management's perspective?

The job characteristics model describes five dimensions of a job. A job can be enriched by modifying one or more of these five dimensions. Which of the following methods of job enrichment involves modifying skill variety and task identity dimensions of a job?

What is the main strength of job rotation?

Ned is particularly adept at designing and creating new fashions. In which of the following would Ned have the highest level of autonomy?

Some research suggests nonfinancial incentives may be more motivating in the short term, but in the long run financial incentives are more motivating.

Ned is particularly adept at designing and creating new fashions. In which of the following would Ned have the highest level of skill variety?

Which of the following is Theory X consistent with?

Which of the following is not one of the core job dimensions in the job characteristics model (JCM)?

The two most common forms of participative management are works councils and board representatives.

While setting pay levels initially, an organization has to balance internal equity and external equity. Here external equity indicates ________.

A gainsharing pay plan pays for individual performance based on performance appraisal ratings.

Which of the following terms best describes employees who sit on a company's board of directors and represent the interests of the firm's employees?

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 8: Motivation: From Concepts to Applications

Job enlargement is also called cross-training.

One of the methods of job enrichment is to expand jobs vertically. This method involves modifying the ________ dimension of the job.

Which of the following is a job that does not lend itself to telecommuting?

Which of the following statements is true regarding participative management?

The ________ pay plan has long been popular as a means of compensating production workers by paying a fixed sum for each unit of production completed.

Job ________ expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work.

According to the job characteristics model, autonomy is defined as the degree to which ________.

What is employee involvement and why is it important? What are the two major forms of employee involvement?

Which of the following is the major drawback of job sharing from management's perspective?

The job characteristics model describes five dimensions of a job. A job can be enriched by modifying one or more of these five dimensions. Which of the following methods of job enrichment involves modifying skill variety and task identity dimensions of a job?

What is the main strength of job rotation?

Ned is particularly adept at designing and creating new fashions. In which of the following would Ned have the highest level of autonomy?

Some research suggests nonfinancial incentives may be more motivating in the short term, but in the long run financial incentives are more motivating.

Ned is particularly adept at designing and creating new fashions. In which of the following would Ned have the highest level of skill variety?

Which of the following is Theory X consistent with?

Which of the following is not one of the core job dimensions in the job characteristics model (JCM)?

The two most common forms of participative management are works councils and board representatives.

While setting pay levels initially, an organization has to balance internal equity and external equity. Here external equity indicates ________.

A gainsharing pay plan pays for individual performance based on performance appraisal ratings.

Which of the following terms best describes employees who sit on a company's board of directors and represent the interests of the firm's employees?

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters