Question 1

________ is the key concept that underlies all bureaucracies.

Accepted Answer

A)  A dual line of command 
B)  Standardization 
C)  Decentralization 
D)  Employee empowerment 
E)  Wider span of control 
A)  A dual line of command 
B)  Standardization 
C)  Decentralization 
D)  Employee empowerment 
E)  Wider span of control

Question 2

Rahael's Bakery is a small organization which specializes is cakes, cookies, and other treats for special events such as birthdays, weddings, and religious affairs. In an effort to increase profit margins, the bakery management is implementing a cost-minimization strategy. Which of the following activities would not be a possible action under this strategy?

Accepted Answer

A)  start selling plainly frosted cakes that the customer could then decorate 
B)  only sell chocolate chip cookies 
C)  hold weekly employee meetings 
D)  stop delivery services 
E)  None of these ideas would work in the strategy. 
A)  start selling plainly frosted cakes that the customer could then decorate 
B)  only sell chocolate chip cookies 
C)  hold weekly employee meetings 
D)  stop delivery services 
E)  None of these ideas would work in the strategy.

Question 3

A mechanistic model is similar to a boundaryless organization.

Accepted Answer

A) True 
 B)False

Question 4

The basis by which jobs are grouped is called ________.

Accepted Answer

A)  formalization 
B)  departmentalization 
C)  chain of command 
D)  span of control 
E)  centralization 
A)  formalization 
B)  departmentalization 
C)  chain of command 
D)  span of control 
E)  centralization

Question 5

Job candidates who prefer ________ are likely to seek out and take employment in mechanistic structures, and those who want ________ are more likely to end up in an organic structure.

Accepted Answer

A)  predictability; autonomy 
B)  centralization; decentralization 
C)  job satisfaction; job security 
D)  simple structure; matrix structure 
E)  virtual organizations; boundaryless organizations 
A)  predictability; autonomy 
B)  centralization; decentralization 
C)  job satisfaction; job security 
D)  simple structure; matrix structure 
E)  virtual organizations; boundaryless organizations

Question 6

Publishing representatives who call on college professors to inform them of their company's new publications have a great deal of freedom in their jobs. They have only a general sales pitch, which they tailor as needed. Based on this information, we can say that the job of these publishing representatives scores ________.

Accepted Answer

A)  low on the degree of work specialization 
B)  low on the degree of decentralization 
C)  high on the degree of departmentalization 
D)  high on the degree of centralization 
E)  low on the degree of formalization 
A)  low on the degree of work specialization 
B)  low on the degree of decentralization 
C)  high on the degree of departmentalization 
D)  high on the degree of centralization 
E)  low on the degree of formalization

Question 7

The unity-of-command principle states that ________.

Accepted Answer

A)  managers should limit their oversight to a maximum of 12 employees 
B)  managers should oversee 1-4 employees on average 
C)  an individual should be directly responsible to only one supervisor 
D)  managers should provide direction to their employees in a unified fashion 
E)  employees should report directly to two supervisors to maintain task balance 
A)  managers should limit their oversight to a maximum of 12 employees 
B)  managers should oversee 1-4 employees on average 
C)  an individual should be directly responsible to only one supervisor 
D)  managers should provide direction to their employees in a unified fashion 
E)  employees should report directly to two supervisors to maintain task balance

Question 8

Which of the following is typically a characteristic of the organic model of organization?

Accepted Answer

A)  narrow spans of control 
B)  centralization 
C)  free flow of information 
D)  high formalization 
E)  clear chain of command 
A)  narrow spans of control 
B)  centralization 
C)  free flow of information 
D)  high formalization 
E)  clear chain of command

Question 9

Which of the following statements is true about the simple structure?

Accepted Answer

A)  It is very expensive to operate. 
B)  It is characterized by a high degree of departmentalization. 
C)  It becomes increasingly inadequate as an organization grows. 
D)  It is rigid. 
E)  It is characterized by a narrow span of control. 
A)  It is very expensive to operate. 
B)  It is characterized by a high degree of departmentalization. 
C)  It becomes increasingly inadequate as an organization grows. 
D)  It is rigid. 
E)  It is characterized by a narrow span of control.

Question 10

A(n) ________ strategy emphasizes the introduction of major new products and services.

Accepted Answer

A)  innovation 
B)  cost-minimization 
C)  imitation 
D)  organic 
E)  mechanistic 
A)  innovation 
B)  cost-minimization 
C)  imitation 
D)  organic 
E)  mechanistic

Question 11

The matrix structure breaks the unity-of-command concept.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following types of organization structures is best suitable for coordination when the organization has a number of complex and interdependent activities?

Accepted Answer

A)  simple structure 
B)  bureaucracy 
C)  matrix structure 
D)  divisional structure 
E)  centralized structure 
A)  simple structure 
B)  bureaucracy 
C)  matrix structure 
D)  divisional structure 
E)  centralized structure

Question 13

Which of the following statements is true regarding work specialization?

Accepted Answer

A)  Work specialization indicates to what degree there will be rules and formalization regulations to direct employees and managers. 
B)  Work specialization decreases the time spent in changing tasks. 
C)  Work specialization increases the cost of finding and training workers to do specific and repetitive tasks. 
D)  Work specialization provides an unending source of increased productivity. 
E)  Work specialization hinders efficient use of employee skills. 
A)  Work specialization indicates to what degree there will be rules and formalization regulations to direct employees and managers. 
B)  Work specialization decreases the time spent in changing tasks. 
C)  Work specialization increases the cost of finding and training workers to do specific and repetitive tasks. 
D)  Work specialization provides an unending source of increased productivity. 
E)  Work specialization hinders efficient use of employee skills.

Question 14

A ________ is consistent with recent efforts by companies to reduce costs, cut overhead, speed up decision making, increase flexibility, get closer to customers, and empower employees.

Accepted Answer

A)  wider span of control 
B)  high degree of formalization 
C)  longer chain of command 
D)  lack of work specialization 
E)  high degree of centralization 
A)  wider span of control 
B)  high degree of formalization 
C)  longer chain of command 
D)  lack of work specialization 
E)  high degree of centralization

Question 15

Which of the following is not a typical characteristic of the mechanistic model of organization?

Accepted Answer

A)  high formalization 
B)  free flow of information 
C)  centralized management 
D)  narrow spans of control 
E)  high specialization 
A)  high formalization 
B)  free flow of information 
C)  centralized management 
D)  narrow spans of control 
E)  high specialization

Question 16

The simple structure is characterized by a high degree of departmentalization and narrow span of control.

Accepted Answer

A) True 
 B)False

Question 17

In structural terms, the virtual organization is highly centralized, with little or no departmentalization.

Accepted Answer

A) True 
 B)False

Question 18

You instruct your trainees to ask the client organization if they have clearly defined procedures covering most of the jobs in the organization and lots of rules and policies. You want to help them understand the ________.

Accepted Answer

A)  chain of command 
B)  degree of formalization 
C)  span of control 
D)  degree of departmentalization 
E)  degree of centralization 
A)  chain of command 
B)  degree of formalization 
C)  span of control 
D)  degree of departmentalization 
E)  degree of centralization

Question 19

AgriProducers provides services related to the testing of soil and crops. It also provides advice to its customers for improving the productivity of the soil and the quality of the crops. It has customers all over the United States. The crops and soil are different in the various large areas of the nation, such as the west coast and the midwest. Which type of departmentalization would be best for AgriProducers?

Accepted Answer

A)  functional 
B)  process 
C)  product 
D)  geographic 
E)  temporal 
A)  functional 
B)  process 
C)  product 
D)  geographic 
E)  temporal

Question 20

Your trainees are given a case study concerning a local manufacturing firm called Acme Products. In assessing Acme's organizational structure, your trainees notice that all of the company's decisions are made by top management, with little or no input from lower-level personnel. The trainees most likely identify Acme as a(n) ________ organization.

Accepted Answer

A)  highly decentralized 
B)  highly formalized 
C)  highly departmentalized 
D)  highly centralized 
E)  informally structured 
A)  highly decentralized 
B)  highly formalized 
C)  highly departmentalized 
D)  highly centralized 
E)  informally structured

________ is the key concept that underlies all bureaucracies.

A mechanistic model is similar to a boundaryless organization.

The basis by which jobs are grouped is called ________.

Job candidates who prefer are likely to seek out and take employment in mechanistic structures, and those who want are more likely to end up in an organic structure.

The unity-of-command principle states that ________.

Which of the following is typically a characteristic of the organic model of organization?

Which of the following statements is true about the simple structure?

A(n) ________ strategy emphasizes the introduction of major new products and services.

The matrix structure breaks the unity-of-command concept.

Which of the following types of organization structures is best suitable for coordination when the organization has a number of complex and interdependent activities?

Which of the following statements is true regarding work specialization?

A ________ is consistent with recent efforts by companies to reduce costs, cut overhead, speed up decision making, increase flexibility, get closer to customers, and empower employees.

Which of the following is not a typical characteristic of the mechanistic model of organization?

The simple structure is characterized by a high degree of departmentalization and narrow span of control.

In structural terms, the virtual organization is highly centralized, with little or no departmentalization.

You instruct your trainees to ask the client organization if they have clearly defined procedures covering most of the jobs in the organization and lots of rules and policies. You want to help them understand the ________.

What Is Organizational Behaviour

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Theories

Motivation: From Concepts to Applications

Foundations of Group Behaviour

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 15: Foundations of Organization Structure

________ is the key concept that underlies all bureaucracies.

A mechanistic model is similar to a boundaryless organization.

The basis by which jobs are grouped is called ________.

Job candidates who prefer ________ are likely to seek out and take employment in mechanistic structures, and those who want ________ are more likely to end up in an organic structure.

The unity-of-command principle states that ________.

Which of the following is typically a characteristic of the organic model of organization?

Which of the following statements is true about the simple structure?

A(n) ________ strategy emphasizes the introduction of major new products and services.

The matrix structure breaks the unity-of-command concept.

Which of the following types of organization structures is best suitable for coordination when the organization has a number of complex and interdependent activities?

Which of the following statements is true regarding work specialization?

A ________ is consistent with recent efforts by companies to reduce costs, cut overhead, speed up decision making, increase flexibility, get closer to customers, and empower employees.

Which of the following is not a typical characteristic of the mechanistic model of organization?

The simple structure is characterized by a high degree of departmentalization and narrow span of control.

In structural terms, the virtual organization is highly centralized, with little or no departmentalization.

You instruct your trainees to ask the client organization if they have clearly defined procedures covering most of the jobs in the organization and lots of rules and policies. You want to help them understand the ________.

What Is Organizational Behaviour

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Theories

Motivation: From Concepts to Applications

Foundations of Group Behaviour

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Organizational Culture

Organizational Change and Stress Management

Filters

Job candidates who prefer are likely to seek out and take employment in mechanistic structures, and those who want are more likely to end up in an organic structure.