Question 1

MATCHING KEY TERMS AND DEFINITIONS
-Activities in HRM concerned with effective communications among organizational members

Accepted Answer

A) Employee relations function 
B) Scientific management 
C) Maintenance function 
D) Training and development function 
E) Hawthorne Studies
F)Controlling
G)Motivation function
H)Planning
I)Leading
J)Organizing
K)Shared services
L)Communication programs
M)Management
N)Strategic human resource management
O)Staffing function
P)Labor union
Q)Compensation and benefits 
A) Employee relations function 
B) Scientific management 
C) Maintenance function 
D) Training and development function 
E) Hawthorne Studies
F)Controlling
G)Motivation function
H)Planning
I)Leading
J)Organizing
K)Shared services
L)Communication programs
M)Management
N)Strategic human resource management
O)Staffing function
P)Labor union
Q)Compensation and benefits

Question 2

An effective HRM communications program should have all of the following elements EXCEPT

Accepted Answer

A)  top management commitment. 
B)  an effective upward communication mechanism. 
C)  a way to determine what to communicate. 
D)  a way to allow for feedback. 
E)  no lower-level employee involvement. 
A)  top management commitment. 
B)  an effective upward communication mechanism. 
C)  a way to determine what to communicate. 
D)  a way to allow for feedback. 
E)  no lower-level employee involvement.

Question 3

MATCHING KEY TERMS AND DEFINITIONS
-A primary management function that consists of establishing organizational goals.

Accepted Answer

A) Employee relations function 
B) Scientific management 
C) Maintenance function 
D) Training and development function 
E) Hawthorne Studies
F)Controlling
G)Motivation function
H)Planning
I)Leading
J)Organizing
K)Shared services
L)Communication programs
M)Management
N)Strategic human resource management
O)Staffing function
P)Labor union
Q)Compensation and benefits 
A) Employee relations function 
B) Scientific management 
C) Maintenance function 
D) Training and development function 
E) Hawthorne Studies
F)Controlling
G)Motivation function
H)Planning
I)Leading
J)Organizing
K)Shared services
L)Communication programs
M)Management
N)Strategic human resource management
O)Staffing function
P)Labor union
Q)Compensation and benefits

Question 4

MATCHING KEY TERMS AND DEFINITIONS
-A primary management function focusing on determining what activities need to be completed to accomplish organizational goals

Accepted Answer

A) Employee relations function 
B) Scientific management 
C) Maintenance function 
D) Training and development function 
E) Hawthorne Studies
F)Controlling
G)Motivation function
H)Planning
I)Leading
J)Organizing
K)Shared services
L)Communication programs
M)Management
N)Strategic human resource management
O)Staffing function
P)Labor union
Q)Compensation and benefits 
A) Employee relations function 
B) Scientific management 
C) Maintenance function 
D) Training and development function 
E) Hawthorne Studies
F)Controlling
G)Motivation function
H)Planning
I)Leading
J)Organizing
K)Shared services
L)Communication programs
M)Management
N)Strategic human resource management
O)Staffing function
P)Labor union
Q)Compensation and benefits

Question 5

Chris is a human resource professional who is currently working with line managers to reward those employees who are creative and innovative. Chris's work is aligning HR strategy with which organizational strategy?

Accepted Answer

A)  Cost differentiation 
B)  Customer intimacy 
C)  Customer/Market focus 
D)  Product differentiation 
E)  Motivation 
A)  Cost differentiation 
B)  Customer intimacy 
C)  Customer/Market focus 
D)  Product differentiation 
E)  Motivation

Question 6

________ is designed to help the organization ensure that it has the necessary talent internally for meeting future human resource needs.

Accepted Answer

Employee d

Question 7

In which of these activities, an employee relations specialist would be involved?

Accepted Answer

A)  Working with position control specialists in compensation. 
B)  Ensure policies and procedures are enforced properly. 
C)  Making the job offer. 
D)  Benefits administration. 
E)  Conducting the initial interview. 
A)  Working with position control specialists in compensation. 
B)  Ensure policies and procedures are enforced properly. 
C)  Making the job offer. 
D)  Benefits administration. 
E)  Conducting the initial interview.

Question 8

All of the following are within the primary HRM functions EXCEPT:

Accepted Answer

A)  meeting federal guidelines for employment practices. 
B)  hiring the best qualified candidates. 
C)  establishing working conditions that are conducive to retaining the best workers. 
D)  setting production standards. 
E)  training employees to function effectively within the organization. 
A)  meeting federal guidelines for employment practices. 
B)  hiring the best qualified candidates. 
C)  establishing working conditions that are conducive to retaining the best workers. 
D)  setting production standards. 
E)  training employees to function effectively within the organization.

Question 9

MATCHING KEY TERMS AND DEFINITIONS
-Sharing HRM activities among geographically dispersed divisions.

Accepted Answer

A) Employee relations function 
B) Scientific management 
C) Maintenance function 
D) Training and development function 
E) Hawthorne Studies
F)Controlling
G)Motivation function
H)Planning
I)Leading
J)Organizing
K)Shared services
L)Communication programs
M)Management
N)Strategic human resource management
O)Staffing function
P)Labor union
Q)Compensation and benefits 
A) Employee relations function 
B) Scientific management 
C) Maintenance function 
D) Training and development function 
E) Hawthorne Studies
F)Controlling
G)Motivation function
H)Planning
I)Leading
J)Organizing
K)Shared services
L)Communication programs
M)Management
N)Strategic human resource management
O)Staffing function
P)Labor union
Q)Compensation and benefits

Question 10

MATCHING KEY TERMS AND DEFINITIONS
-A primary management function ensuring that the right people are on the job with appropriate skills, and motivating them to high levels of performance

Accepted Answer

A) Employee relations function 
B) Scientific management 
C) Maintenance function 
D) Training and development function 
E) Hawthorne Studies
F)Controlling
G)Motivation function
H)Planning
I)Leading
J)Organizing
K)Shared services
L)Communication programs
M)Management
N)Strategic human resource management
O)Staffing function
P)Labor union
Q)Compensation and benefits 
A) Employee relations function 
B) Scientific management 
C) Maintenance function 
D) Training and development function 
E) Hawthorne Studies
F)Controlling
G)Motivation function
H)Planning
I)Leading
J)Organizing
K)Shared services
L)Communication programs
M)Management
N)Strategic human resource management
O)Staffing function
P)Labor union
Q)Compensation and benefits

Question 11

The HR ________ is typically concerned with only one of the four functions of HR.

Accepted Answer

The answer of The HR ________ is typically concerned with...

Question 12

Planning and controlling are the primary functions of management.

Accepted Answer

A) True 
 B)False

Question 13

Which of these activities ends the staffing function?

Accepted Answer

A)  Recruiting 
B)  Selection 
C)  Interview 
D)  Qualifications defined 
E)  Career development 
A)  Recruiting 
B)  Selection 
C)  Interview 
D)  Qualifications defined 
E)  Career development

Question 14

Employee motivation can be increased by all of the following EXCEPT

Accepted Answer

A)  maintaining a level of respect between employees and management. 
B)  involving employees in decisions which affect them. 
C)  listening to employees. 
D)  implementing employee suggestions where appropriate. 
E)  improving the lounge and cafeteria areas. 
A)  maintaining a level of respect between employees and management. 
B)  involving employees in decisions which affect them. 
C)  listening to employees. 
D)  implementing employee suggestions where appropriate. 
E)  improving the lounge and cafeteria areas.

Question 15

A typical HR department has responsibility for transactional work, which is developing solutions that benefit employee work groups, like resolving employee performance issues or work-group conflict.

Accepted Answer

A) True 
 B)False

Question 16

You have been offered a job by a major manufacturer as a campus recruiter for technology positions. Your work will be in which HRM function?

Accepted Answer

A)  Training and development 
B)  Maintenance 
C)  Motivation 
D)  Career management 
E)  Staffing 
A)  Training and development 
B)  Maintenance 
C)  Motivation 
D)  Career management 
E)  Staffing

Question 17

MATCHING KEY TERMS AND DEFINITIONS
-Aligning HR policies and decisions with the organizational strategy and mission.

Accepted Answer

A) Employee relations function 
B) Scientific management 
C) Maintenance function 
D) Training and development function 
E) Hawthorne Studies
F)Controlling
G)Motivation function
H)Planning
I)Leading
J)Organizing
K)Shared services
L)Communication programs
M)Management
N)Strategic human resource management
O)Staffing function
P)Labor union
Q)Compensation and benefits 
A) Employee relations function 
B) Scientific management 
C) Maintenance function 
D) Training and development function 
E) Hawthorne Studies
F)Controlling
G)Motivation function
H)Planning
I)Leading
J)Organizing
K)Shared services
L)Communication programs
M)Management
N)Strategic human resource management
O)Staffing function
P)Labor union
Q)Compensation and benefits

Question 18

Which of the following is NOT an external influence that affects HRM?

Accepted Answer

A)  Labor unions 
B)  Laws and regulations 
C)  Job design 
D)  The dynamic environment 
E)  Current management practice 
A)  Labor unions 
B)  Laws and regulations 
C)  Job design 
D)  The dynamic environment 
E)  Current management practice

Question 19

Emmanuel conducts new employee orientation for a large organization. His work is within which basic HRM function?

Accepted Answer

A)  Training and development 
B)  Work process engineering 
C)  Motivation 
D)  Career management 
E)  Staffing 
A)  Training and development 
B)  Work process engineering 
C)  Motivation 
D)  Career management 
E)  Staffing

Question 20

Fortunately, given the internal to organization nature of HRM, these activities are mildly and marginally affected by what occurs outside the organization.

Accepted Answer

A) True 
 B)False

MATCHING KEY TERMS AND DEFINITIONS -Activities in HRM concerned with effective communications among organizational members

An effective HRM communications program should have all of the following elements EXCEPT

MATCHING KEY TERMS AND DEFINITIONS -A primary management function that consists of establishing organizational goals.

MATCHING KEY TERMS AND DEFINITIONS -A primary management function focusing on determining what activities need to be completed to accomplish organizational goals

Chris is a human resource professional who is currently working with line managers to reward those employees who are creative and innovative. Chris's work is aligning HR strategy with which organizational strategy?

________ is designed to help the organization ensure that it has the necessary talent internally for meeting future human resource needs.

In which of these activities, an employee relations specialist would be involved?

All of the following are within the primary HRM functions EXCEPT:

MATCHING KEY TERMS AND DEFINITIONS -Sharing HRM activities among geographically dispersed divisions.

MATCHING KEY TERMS AND DEFINITIONS -A primary management function ensuring that the right people are on the job with appropriate skills, and motivating them to high levels of performance

The HR ________ is typically concerned with only one of the four functions of HR.

Planning and controlling are the primary functions of management.

Which of these activities ends the staffing function?

Employee motivation can be increased by all of the following EXCEPT

A typical HR department has responsibility for transactional work, which is developing solutions that benefit employee work groups, like resolving employee performance issues or work-group conflict.

You have been offered a job by a major manufacturer as a campus recruiter for technology positions. Your work will be in which HRM function?

MATCHING KEY TERMS AND DEFINITIONS -Aligning HR policies and decisions with the organizational strategy and mission.

Which of the following is NOT an external influence that affects HRM?

Emmanuel conducts new employee orientation for a large organization. His work is within which basic HRM function?

Fortunately, given the internal to organization nature of HRM, these activities are mildly and marginally affected by what occurs outside the organization.

Hrm in a Changing Environment

Employment Laws

Employer and Employee Rights

Effective Job Analysis

Employee Recruitment

Selecting Employees

Training and Developing Employees

Career Development

Performance Management

Compensation

Employee Benefits

Health and Safety

Labor Relations and Collective Bargaining

Filters

Exam 2: Introduction to HR Functions

MATCHING KEY TERMS AND DEFINITIONS -Activities in HRM concerned with effective communications among organizational members

An effective HRM communications program should have all of the following elements EXCEPT

MATCHING KEY TERMS AND DEFINITIONS -A primary management function that consists of establishing organizational goals.

MATCHING KEY TERMS AND DEFINITIONS -A primary management function focusing on determining what activities need to be completed to accomplish organizational goals

Chris is a human resource professional who is currently working with line managers to reward those employees who are creative and innovative. Chris's work is aligning HR strategy with which organizational strategy?

________ is designed to help the organization ensure that it has the necessary talent internally for meeting future human resource needs.

In which of these activities, an employee relations specialist would be involved?

All of the following are within the primary HRM functions EXCEPT:

MATCHING KEY TERMS AND DEFINITIONS -Sharing HRM activities among geographically dispersed divisions.

MATCHING KEY TERMS AND DEFINITIONS -A primary management function ensuring that the right people are on the job with appropriate skills, and motivating them to high levels of performance

The HR ________ is typically concerned with only one of the four functions of HR.

Planning and controlling are the primary functions of management.

Which of these activities ends the staffing function?

Employee motivation can be increased by all of the following EXCEPT

A typical HR department has responsibility for transactional work, which is developing solutions that benefit employee work groups, like resolving employee performance issues or work-group conflict.

You have been offered a job by a major manufacturer as a campus recruiter for technology positions. Your work will be in which HRM function?

MATCHING KEY TERMS AND DEFINITIONS -Aligning HR policies and decisions with the organizational strategy and mission.

Which of the following is NOT an external influence that affects HRM?

Emmanuel conducts new employee orientation for a large organization. His work is within which basic HRM function?

Fortunately, given the internal to organization nature of HRM, these activities are mildly and marginally affected by what occurs outside the organization.

Hrm in a Changing Environment

Employment Laws

Employer and Employee Rights

Effective Job Analysis

Employee Recruitment

Selecting Employees

Training and Developing Employees

Career Development

Performance Management

Compensation

Employee Benefits

Health and Safety

Labor Relations and Collective Bargaining

Filters