Question 1

Which of the following responsibilities is specifically associated with the HR function of support for strategy?

Accepted Answer

A)  temporary labor recruitment and record keeping 
B)  human resource planning and forecasting 
C)  wage and salary administration 
D)  development of employee handbooks and company publications 
E)  development of an HR information system 
A)  temporary labor recruitment and record keeping 
B)  human resource planning and forecasting 
C)  wage and salary administration 
D)  development of employee handbooks and company publications 
E)  development of an HR information system

Question 2

Ellie is a human resource manager at Harris Corp.She skillfully handles personal interactions with her staff and the other department managers.She is highly admired by others in the organization because she treats others with respect and builds trust.This scenario indicates Ellie has strengths in the HR success competency of

Accepted Answer

A)  consultation. 
B)  relationship management. 
C)  leadership and navigation. 
D)  global and cultural effectiveness. 
E)  critical evaluation. 
A)  consultation. 
B)  relationship management. 
C)  leadership and navigation. 
D)  global and cultural effectiveness. 
E)  critical evaluation.

Question 3

Jonathan is a part of the HR department in an advertising firm that has recently brought in employees specializing in analysis of large volumes of data about consumer behavior.The manager to whom these analysts report does not share their knowledge of quantitative methods,but wants them to develop recommendations for better decision making.Jonathan is supporting the department by developing a form the manager will follow in measuring the analysts' performance.What kinds of performance measures should Jonathan focus on?

Accepted Answer

A)  The form should measure outcomes,such as timely and useful recommendations,because the manager will not be able to evaluate specific technical behaviors. 
B)  The form should measure specific technical behaviors,because the methods used by the analysts will determine the usefulness of their recommendations. 
C)  The form should measure both outcomes and behaviors,because both are essential to success in the job. 
D)  The form should measure personal traits,such as getting along with others,because Jonathan and the manager don't understand the technical requirements. 
E)  The form should ask broad questions,so the manager can discuss whatever they think is important. 
A)  The form should measure outcomes,such as timely and useful recommendations,because the manager will not be able to evaluate specific technical behaviors. 
B)  The form should measure specific technical behaviors,because the methods used by the analysts will determine the usefulness of their recommendations. 
C)  The form should measure both outcomes and behaviors,because both are essential to success in the job. 
D)  The form should measure personal traits,such as getting along with others,because Jonathan and the manager don't understand the technical requirements. 
E)  The form should ask broad questions,so the manager can discuss whatever they think is important.

Question 4

Which of the following is defined as a systematic,planned effort to attract,retain,develop,and motivate highly skilled employees and managers?

Accepted Answer

A)  work flow analysis 
B)  job analysis 
C)  conjoint analysis 
D)  talent management 
E)  performance management 
A)  work flow analysis 
B)  job analysis 
C)  conjoint analysis 
D)  talent management 
E)  performance management

Question 5

Which of the following views on employment reflects the ethical principles embodied in the U.S.Constitution and Bill of Rights?

Accepted Answer

A)  HR managers must view employees as having basic rights. 
B)  HR managers have the right to lifetime employment. 
C)  HR managers have the right to hire whoever they deem best suited for a job. 
D)  HR managers must view employees as a necessary expense. 
E)  HR managers must set aside quotas for minorities. 
A)  HR managers must view employees as having basic rights. 
B)  HR managers have the right to lifetime employment. 
C)  HR managers have the right to hire whoever they deem best suited for a job. 
D)  HR managers must view employees as a necessary expense. 
E)  HR managers must set aside quotas for minorities.

Question 6

Which of the following is a standard that human resource managers must satisfy for HRM practices to be ethical?

Accepted Answer

A)  Managers must treat employees as family. 
B)  Human resource practices must result in the greatest good for the largest number of people. 
C)  Employment practices must respect employees' right of lifetime employment. 
D)  Managers must always maintain that customers are right. 
E)  Employment practices must limit the application of the principle of employment-at-will as it is unfair to employees. 
A)  Managers must treat employees as family. 
B)  Human resource practices must result in the greatest good for the largest number of people. 
C)  Employment practices must respect employees' right of lifetime employment. 
D)  Managers must always maintain that customers are right. 
E)  Employment practices must limit the application of the principle of employment-at-will as it is unfair to employees.

Question 7

In organizations with sustainable strategies,the HR departments focus on employee development and empowerment rather than short-term costs.

Accepted Answer

A) True 
 B)False

Question 8

HR activities are exclusively carried out by an HR specialist in small organizations.

Accepted Answer

A) True 
 B)False

Question 9

Kathleen is a member of the human resource department at Jade Corp.Setting a goal to enhance the firm's strategy,Kathleen works to attain it by understanding the current human resources.Through a series of surveys,interviews,and observations,she learns what talents the various departments of Jade Corp.are currently in need of,and attracts new human resources according to those requirements.What kind of HRM responsibility does this example illustrate?

Accepted Answer

A)  HRM's responsibility to handle administrative tasks 
B)  HRM's responsibility to serve as a strategic partner 
C)  HRM's responsibility to carry out transactions 
D)  HRM's responsibility to develop effective systems 
E)  HRM's responsibility to answer questions 
A)  HRM's responsibility to handle administrative tasks 
B)  HRM's responsibility to serve as a strategic partner 
C)  HRM's responsibility to carry out transactions 
D)  HRM's responsibility to develop effective systems 
E)  HRM's responsibility to answer questions

Question 10

Daniel,the director of operations,strongly believes that human resource management (HRM)is critical to the success of organizations.Melissa,the CFO of the organization,opposes Daniel's view because she thinks HRM is an unnecessary expense for the company.Which of the following statements weakens Melissa's belief?

Accepted Answer

A)  HRM is highly substitutable and interchangeable. 
B)  HRM is easily available for all companies to utilize. 
C)  HRM helps an organization imitate human resources at a high-performing competitor. 
D)  HRM ensures that persons with high levels of the needed skills and knowledge are easily found. 
E)  HRM is indispensable for building a competitive advantage. 
A)  HRM is highly substitutable and interchangeable. 
B)  HRM is easily available for all companies to utilize. 
C)  HRM helps an organization imitate human resources at a high-performing competitor. 
D)  HRM ensures that persons with high levels of the needed skills and knowledge are easily found. 
E)  HRM is indispensable for building a competitive advantage.

Question 11

What clusters of competencies are necessary for success in human resource management?

Accepted Answer

A)  hiring,compensation,event planning,and training 
B)  technical,interpersonal,business,and leadership 
C)  technical,hiring,motivation,and compensation 
D)  business,development,leadership,and interpersonal 
E)  technical,business,training,and hiring 
A)  hiring,compensation,event planning,and training 
B)  technical,interpersonal,business,and leadership 
C)  technical,hiring,motivation,and compensation 
D)  business,development,leadership,and interpersonal 
E)  technical,business,training,and hiring

Question 12

In the context of today's organizations,which of the following statements is true of employees?

Accepted Answer

A)  Employees are not easily the replaced parts of a system;they are the source of a company's success or failure. 
B)  Employees have good substitutes when the substitutes are well trained and highly motivated. 
C)  Employees with high levels of the required skills and knowledge can be easily imitated. 
D)  Employees within an organization seldom perform critical functions. 
E)  Employees do not have the right to refuse to do what violates their moral beliefs. 
A)  Employees are not easily the replaced parts of a system;they are the source of a company's success or failure. 
B)  Employees have good substitutes when the substitutes are well trained and highly motivated. 
C)  Employees with high levels of the required skills and knowledge can be easily imitated. 
D)  Employees within an organization seldom perform critical functions. 
E)  Employees do not have the right to refuse to do what violates their moral beliefs.

Question 13

Which of the following is a responsibility that is specifically associated with the HR function of employee relations?

Accepted Answer

A)  conducting attitude surveys 
B)  analyzing work 
C)  creating HR information systems 
D)  planning and forecasting human resources 
E)  creating a job design 
A)  conducting attitude surveys 
B)  analyzing work 
C)  creating HR information systems 
D)  planning and forecasting human resources 
E)  creating a job design

Question 14

The concept of "human resource management" implies that employees in an organization cannot be considered as a resource and hence are interchangeable.

Accepted Answer

A) True 
 B)False

Question 15

The HR function of maintaining positive employee relations includes

Accepted Answer

A)  maintaining performance measures on outcomes. 
B)  offering training programs on effective teamwork. 
C)  selecting only those applicants that are referred by employees. 
D)  maintaining communication with union representatives. 
E)  planning employee pay and benefits. 
A)  maintaining performance measures on outcomes. 
B)  offering training programs on effective teamwork. 
C)  selecting only those applicants that are referred by employees. 
D)  maintaining communication with union representatives. 
E)  planning employee pay and benefits.

Question 16

Which of the following refers to the process of getting detailed information about jobs?

Accepted Answer

A)  job rotation 
B)  supply chain management 
C)  job analysis 
D)  policy creation 
E)  job orientation 
A)  job rotation 
B)  supply chain management 
C)  job analysis 
D)  policy creation 
E)  job orientation

Question 17

Which of the following is the correct statement about the HR responsibilities of supervisors?

Accepted Answer

A)  Supervisors do not interview job candidates. 
B)  In large organizations,all HR activities are carried out by supervisors. 
C)  Supervisors do not need to be familiar with the basics of HRM. 
D)  Job analysis and job design are techniques that lie outside the purview of supervisors. 
E)  Supervisors typically have responsibilities related to all the HR functions. 
A)  Supervisors do not interview job candidates. 
B)  In large organizations,all HR activities are carried out by supervisors. 
C)  Supervisors do not need to be familiar with the basics of HRM. 
D)  Job analysis and job design are techniques that lie outside the purview of supervisors. 
E)  Supervisors typically have responsibilities related to all the HR functions.

Question 18

Differentiate between training and development of employees.

Accepted Answer

Training is a planned effort to enable e

Question 19

Joshua,the human resource manager at Potter Inc. ,has a clear understanding of the firm's business.This enables him to comprehend the various needs of the business and help the company meet its goals for attracting,keeping,and developing employees with the required skills.This scenario indicates Joshua's responsibility of

Accepted Answer

A)  providing administrative services. 
B)  preparing a job analysis. 
C)  providing business partner services. 
D)  creating a job design. 
E)  maintaining positive employee relations. 
A)  providing administrative services. 
B)  preparing a job analysis. 
C)  providing business partner services. 
D)  creating a job design. 
E)  maintaining positive employee relations.

Question 20

Which of the following HR functions includes preparing and distributing employee handbooks that detail company policies?

Accepted Answer

A)  recruitment and selection 
B)  maintaining positive employee relations 
C)  ensuring compliance with labor laws 
D)  performance management 
E)  planning and administering pay and benefits 
A)  recruitment and selection 
B)  maintaining positive employee relations 
C)  ensuring compliance with labor laws 
D)  performance management 
E)  planning and administering pay and benefits

Which of the following responsibilities is specifically associated with the HR function of support for strategy?

Which of the following is defined as a systematic,planned effort to attract,retain,develop,and motivate highly skilled employees and managers?

Which of the following views on employment reflects the ethical principles embodied in the U.S.Constitution and Bill of Rights?

Which of the following is a standard that human resource managers must satisfy for HRM practices to be ethical?

In organizations with sustainable strategies,the HR departments focus on employee development and empowerment rather than short-term costs.

HR activities are exclusively carried out by an HR specialist in small organizations.

What clusters of competencies are necessary for success in human resource management?

In the context of today's organizations,which of the following statements is true of employees?

Which of the following is a responsibility that is specifically associated with the HR function of employee relations?

The concept of "human resource management" implies that employees in an organization cannot be considered as a resource and hence are interchangeable.

The HR function of maintaining positive employee relations includes

Which of the following refers to the process of getting detailed information about jobs?

Which of the following is the correct statement about the HR responsibilities of supervisors?

Differentiate between training and development of employees.

Which of the following HR functions includes preparing and distributing employee handbooks that detail company policies?

Trends in Human Resource Management

Providing Equal Employment Opportunity and a Safe Workplace

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees and Placing Them in Jobs

Training Employees

Developing Employees for Future Success

Creating and Maintaining High-Performance Organizations

Managing Employees Performance

Separating and Retaining Employees

Establishing a Pay Structure

Recognizing Employee Contributions With Pay

Providing Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Filters

Exam 1: Managing Human Resources

Which of the following responsibilities is specifically associated with the HR function of support for strategy?

Which of the following is defined as a systematic,planned effort to attract,retain,develop,and motivate highly skilled employees and managers?

Which of the following views on employment reflects the ethical principles embodied in the U.S.Constitution and Bill of Rights?

Which of the following is a standard that human resource managers must satisfy for HRM practices to be ethical?

In organizations with sustainable strategies,the HR departments focus on employee development and empowerment rather than short-term costs.

HR activities are exclusively carried out by an HR specialist in small organizations.

What clusters of competencies are necessary for success in human resource management?

In the context of today's organizations,which of the following statements is true of employees?

Which of the following is a responsibility that is specifically associated with the HR function of employee relations?

The concept of "human resource management" implies that employees in an organization cannot be considered as a resource and hence are interchangeable.

The HR function of maintaining positive employee relations includes

Which of the following refers to the process of getting detailed information about jobs?

Which of the following is the correct statement about the HR responsibilities of supervisors?

Differentiate between training and development of employees.

Which of the following HR functions includes preparing and distributing employee handbooks that detail company policies?

Trends in Human Resource Management

Providing Equal Employment Opportunity and a Safe Workplace

Analyzing Work and Designing Jobs

Planning for and Recruiting Human Resources

Selecting Employees and Placing Them in Jobs

Training Employees

Developing Employees for Future Success

Creating and Maintaining High-Performance Organizations

Managing Employees Performance

Separating and Retaining Employees

Establishing a Pay Structure

Recognizing Employee Contributions With Pay

Providing Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Filters