Question 1

Organizations should be concerned with supplier relationships because a good relationship will guarantee a lower price for materials.

Accepted Answer

A) True 
 B)False  False

Question 2

According to the textbook,which of the following companies utilizes a supplier development program called Supplier Continuous Quality Improvement (SQDI)focused on improving the quality of the goods and services purchased and minimize the time needed to inspect incoming products?

Accepted Answer

A) Target 
B) Boeing 
C) Intel 
D) General Motors 
A) Target 
B) Boeing 
C) Intel 
D) General Motors C

Question 3

Supplier Development includes all EXCEPT which of the following?

Accepted Answer

A) Financial and human resource investments 
B) Reducing the supply base 
C) Training of the supplier's personnel 
D) Working with suppliers to lower the total cost of materials purchased 
A) Financial and human resource investments 
B) Reducing the supply base 
C) Training of the supplier's personnel 
D) Working with suppliers to lower the total cost of materials purchased B

Question 4

According to the text,the goal of a good performance evaluation system is to provide metrics that are:

Accepted Answer

A) Understandable,easy to measure,focused on value-added results 
B) Understandable,quantitative,focused of cost-related results 
C) Understandable,qualitative,focused on performance-related results 
D) Understandable,quantitative,focused on quality-related results 
A) Understandable,easy to measure,focused on value-added results 
B) Understandable,quantitative,focused of cost-related results 
C) Understandable,qualitative,focused on performance-related results 
D) Understandable,quantitative,focused on quality-related results

Question 5

SRM software should be capable of:

Accepted Answer

A) Automating transactional processes 
B) Making information flow between partners more visible 
C) Integration of the supply chain making it possible to monitor multiple departments and processes both internally and externally 
D) All of these 
A) Automating transactional processes 
B) Making information flow between partners more visible 
C) Integration of the supply chain making it possible to monitor multiple departments and processes both internally and externally 
D) All of these

Question 6

The benefits of implementing an effective supplier certification program include all of the following EXCEPT:

Accepted Answer

A) Building long-term beneficial relationships 
B) Reducing time spent on incoming inspections 
C) Increasing supplier base 
D) Recognizing excellence 
A) Building long-term beneficial relationships 
B) Reducing time spent on incoming inspections 
C) Increasing supplier base 
D) Recognizing excellence

Question 7

According to the text,one of the most basic and successful approaches to protecting trade secrets is:

Accepted Answer

A) Threat of litigation 
B) Working with law makers to increase fines and sentences for those that steal trade secrets 
C) Requiring employees and vendors to sign non-disclosure agreements 
D) Requiring employees and partners to get ISO 9000 certified 
A) Threat of litigation 
B) Working with law makers to increase fines and sentences for those that steal trade secrets 
C) Requiring employees and vendors to sign non-disclosure agreements 
D) Requiring employees and partners to get ISO 9000 certified

Question 8

A company using a weighted-criteria evaluation system has established these 5 categories and the appropriate weight in parentheses:
Quality (0.25)
Responsiveness (0.10)
Delivery (0.20)
Cost (0.25)
Technology (0.20)
Company X received the following ratings in each of the five categories: Quality(90),Responsiveness(90),Delivery(80),Cost(80),Technology(90).What is their total score?

Accepted Answer

A) 87.0 
B) 85.5 
C) 86.0 
D) 86.5 
A) 87.0 
B) 85.5 
C) 86.0 
D) 86.5

Question 9

The development of relationships with suppliers brings about changes that must be managed in order for a company to stay focused on their core businesses.

Accepted Answer

A) True 
 B)False

Question 10

Streamlining the processes and communications between the buyer and supplier using software applications that enable these processes to be managed more efficiently and effectively can be referred to as:

Accepted Answer

A) CRM 
B) SRM 
C) ISO 9000 
D) SCSS 
A) CRM 
B) SRM 
C) ISO 9000 
D) SCSS

Question 11

An effective supplier certification program will increase time spent on incoming inspections.

Accepted Answer

A) True 
 B)False

Question 12

Interpersonal relationships are not necessarily relevant to supplier relationships.

Accepted Answer

A) True 
 B)False

Question 13

The process of certifying a new supplier is considered what type of major cost category?

Accepted Answer

A) Pretransaction Cost 
B) Supplier-Development Cost 
C) Transaction Cost 
D) Turnover Cost 
A) Pretransaction Cost 
B) Supplier-Development Cost 
C) Transaction Cost 
D) Turnover Cost

Question 14

A seven-step approach to supplier development might include identifying critical suppliers not meeting performance requirements.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is important in developing successful relationships in a partnership?

Accepted Answer

A) Commitment by top management 
B) Interpersonal relationships between employees of the companies 
C) Mutual/compatible needs that result in a win-win situation for the partners 
D) All of these 
A) Commitment by top management 
B) Interpersonal relationships between employees of the companies 
C) Mutual/compatible needs that result in a win-win situation for the partners 
D) All of these

Question 16

Summers,Inc.needs to generate a list of good/services purchased per supplier.Which type software program can the manager consult to obtain the information?

Accepted Answer

A) ISO 9000 
B) ISO 14000 
C) SRM 
D) SCSS 
A) ISO 9000 
B) ISO 14000 
C) SRM 
D) SCSS

Question 17

Costs associated with investigating alternative suppliers and investigating alternative delivery options can be classified as:

Accepted Answer

A) Pre-transaction costs 
B) Post-transaction costs 
C) Transaction costs 
D) All of these 
A) Pre-transaction costs 
B) Post-transaction costs 
C) Transaction costs 
D) All of these

Question 18

The Hormel company awards their Hormel Food Corporation's No.1 Award to their top supplier.How often to the give this award?

Accepted Answer

A) Every year 
B) Every 6 months 
C) Every 5 years 
D) Every 10 years 
A) Every year 
B) Every 6 months 
C) Every 5 years 
D) Every 10 years

Question 19

A company using a weighted-criteria evaluation system has established these 3 categories and the appropriate weight in parentheses: Quality(0.30),Delivery(0.40),Cost(0.30).
The scores for each category are shown below.Which of the following companies has the highest total score?

Accepted Answer

A) Company A: Quality(90),Delivery(80),Cost(60) 
B) Company C: Quality(70),Delivery(95),Cost(60) 
C) Company B: Quality(70),Delivery(80),Cost(80) 
D) All companies scored the same. 
A) Company A: Quality(90),Delivery(80),Cost(60) 
B) Company C: Quality(70),Delivery(95),Cost(60) 
C) Company B: Quality(70),Delivery(80),Cost(80) 
D) All companies scored the same.

Question 20

An organization's process for evaluating the quality systems of key suppliers in an effort to eliminate incoming inspections can be referred to as:

Accepted Answer

A) Quality Systems Certification 
B) Supply Management 
C) Supplier Inspection 
D) Supplier Certification 
A) Quality Systems Certification 
B) Supply Management 
C) Supplier Inspection 
D) Supplier Certification

Organizations should be concerned with supplier relationships because a good relationship will guarantee a lower price for materials.

According to the textbook,which of the following companies utilizes a supplier development program called Supplier Continuous Quality Improvement (SQDI)focused on improving the quality of the goods and services purchased and minimize the time needed to inspect incoming products?

Supplier Development includes all EXCEPT which of the following?

According to the text,the goal of a good performance evaluation system is to provide metrics that are:

SRM software should be capable of:

The benefits of implementing an effective supplier certification program include all of the following EXCEPT:

According to the text,one of the most basic and successful approaches to protecting trade secrets is:

The development of relationships with suppliers brings about changes that must be managed in order for a company to stay focused on their core businesses.

Streamlining the processes and communications between the buyer and supplier using software applications that enable these processes to be managed more efficiently and effectively can be referred to as:

An effective supplier certification program will increase time spent on incoming inspections.

Interpersonal relationships are not necessarily relevant to supplier relationships.

The process of certifying a new supplier is considered what type of major cost category?

A seven-step approach to supplier development might include identifying critical suppliers not meeting performance requirements.

Which of the following is important in developing successful relationships in a partnership?

Summers,Inc.needs to generate a list of good/services purchased per supplier.Which type software program can the manager consult to obtain the information?

Costs associated with investigating alternative suppliers and investigating alternative delivery options can be classified as:

The Hormel company awards their Hormel Food Corporation's No.1 Award to their top supplier.How often to the give this award?

A company using a weighted-criteria evaluation system has established these 3 categories and the appropriate weight in parentheses: Quality(0.30),Delivery(0.40),Cost(0.30). The scores for each category are shown below.Which of the following companies has the highest total score?

An organization's process for evaluating the quality systems of key suppliers in an effort to eliminate incoming inspections can be referred to as:

Introduction to Supply Chain Management

Purchasing Management

Ethical and Sustainable Sourcing

Demand Forecasting

Resource Planning Systems

Inventory Management

Process Management - Lean and Six Sigma in the Supply Chain

Domestic Usand Global Logistics

Customer Relationship Management

Global Location Decisions

Service Response Logistics

Supply Chain Process Integration

Performance Measurement Along the Supply Chain

Filters

Exam 3: Creating and Managing Supplier Relationship

Organizations should be concerned with supplier relationships because a good relationship will guarantee a lower price for materials.

According to the textbook,which of the following companies utilizes a supplier development program called Supplier Continuous Quality Improvement (SQDI)focused on improving the quality of the goods and services purchased and minimize the time needed to inspect incoming products?

Supplier Development includes all EXCEPT which of the following?

According to the text,the goal of a good performance evaluation system is to provide metrics that are:

SRM software should be capable of:

The benefits of implementing an effective supplier certification program include all of the following EXCEPT:

According to the text,one of the most basic and successful approaches to protecting trade secrets is:

The development of relationships with suppliers brings about changes that must be managed in order for a company to stay focused on their core businesses.

Streamlining the processes and communications between the buyer and supplier using software applications that enable these processes to be managed more efficiently and effectively can be referred to as:

An effective supplier certification program will increase time spent on incoming inspections.

Interpersonal relationships are not necessarily relevant to supplier relationships.

The process of certifying a new supplier is considered what type of major cost category?

A seven-step approach to supplier development might include identifying critical suppliers not meeting performance requirements.

Which of the following is important in developing successful relationships in a partnership?

Summers,Inc.needs to generate a list of good/services purchased per supplier.Which type software program can the manager consult to obtain the information?

Costs associated with investigating alternative suppliers and investigating alternative delivery options can be classified as:

The Hormel company awards their Hormel Food Corporation's No.1 Award to their top supplier.How often to the give this award?

A company using a weighted-criteria evaluation system has established these 3 categories and the appropriate weight in parentheses: Quality(0.30),Delivery(0.40),Cost(0.30). The scores for each category are shown below.Which of the following companies has the highest total score?

An organization's process for evaluating the quality systems of key suppliers in an effort to eliminate incoming inspections can be referred to as:

Introduction to Supply Chain Management

Purchasing Management

Ethical and Sustainable Sourcing

Demand Forecasting

Resource Planning Systems

Inventory Management

Process Management - Lean and Six Sigma in the Supply Chain

Domestic Usand Global Logistics

Customer Relationship Management

Global Location Decisions

Service Response Logistics

Supply Chain Process Integration

Performance Measurement Along the Supply Chain

Filters