Question 1

Traditional performance measures include:

Accepted Answer

A) ​Cost and Revenue 
B) Revenue and SCOR​ 
C) Profit and Perfect Order Fulfillment​ 
D) SCOR and DCOR​ 
A) ​Cost and Revenue 
B) Revenue and SCOR​ 
C) Profit and Perfect Order Fulfillment​ 
D) SCOR and DCOR​ A

Question 2

A company produces 750 bicycles every day.Each bicycle is worth $250.The inputs used to make those bicycles are labor,materials,and machine costs.The company pays their employees a total of $7500 per day,the materials to make those bicycles cost $75 per bike,and the cost to operate the machines is $2500 per day.Based only on the data provided,what is this company's total productivity for one day?

Accepted Answer

A) ​1.875 
B) 2.830​ 
C) 0.353​ 
D) 3.333​ 
A) ​1.875 
B) 2.830​ 
C) 0.353​ 
D) 3.333​ B

Question 3

Which of the following is NOT a problem with using cost,revenues or profits as performance measures?

Accepted Answer

A) ​It is difficult to attribute costs to various functional units 
B) Cost and profit information could be hidden or manipulated​ 
C) They are difficult to compare with other firms​ 
D) Weaknesses in functional areas are not identified​ 
A) ​It is difficult to attribute costs to various functional units 
B) Cost and profit information could be hidden or manipulated​ 
C) They are difficult to compare with other firms​ 
D) Weaknesses in functional areas are not identified​ C

Question 4

Some researchers have indicated that the Balanced Scorecard approach can problematic and costly to implement,and even after implementation may be unsuccessful in achieving the overall objectives.

Accepted Answer

A) True 
 B)False

Question 5

Currently there is no software that will aid in analyzing the present carbon footprint of firms.

Accepted Answer

A) True 
 B)False

Question 6

A company has 5 employees that work an 8 hour shift.During those eight hours they make 80 units.The labor productivity would be 10.0.

Accepted Answer

A) True 
 B)False

Question 7

Web-based balanced scorecard applications are sometimes referred to as performance dashboards.

Accepted Answer

A) True 
 B)False

Question 8

When departments operate in ____,departments are more focused on meeting functional standards instead of optimizing overall supply chain performance.

Accepted Answer

A) ​SCOR 
B) Scorecarding​ 
C) Functional silos​ 
D) Collaborative relationships​ 
A) ​SCOR 
B) Scorecarding​ 
C) Functional silos​ 
D) Collaborative relationships​

Question 9

According to the textbook,the initial step in creating an effective performance measurement system is:

Accepted Answer

A) ​Develop the process 
B) Contact supply chain partners​ 
C) Identify the firm's strategic objectives​ 
D) Reduce firm debt to zero​ 
A) ​Develop the process 
B) Contact supply chain partners​ 
C) Identify the firm's strategic objectives​ 
D) Reduce firm debt to zero​

Question 10

Companies typically like to design scorecards that fit their business and industry.As a result there are now software applications that can help companies design scorecards that fit their individual needs.These web-based balanced scorecard applications are often referred to as:

Accepted Answer

A) E-Cards 
B) Executive Barometers​ 
C) Performance dashboards​ 
D) SCOR Boards​ 
A) E-Cards 
B) Executive Barometers​ 
C) Performance dashboards​ 
D) SCOR Boards​

Question 11

Which of the following is a problem with a company establishing standards for performance? For example: production rates of 10 units per hour.

Accepted Answer

A) ​Employees are driven to work so fast they may make defects 
B) Employees and managers may produce false records​ 
C) Once performance goals are reached,incentives to improve may disappear​ 
D) All of these​ 
A) ​Employees are driven to work so fast they may make defects 
B) Employees and managers may produce false records​ 
C) Once performance goals are reached,incentives to improve may disappear​ 
D) All of these​

Question 12

One of the primary steps in developing world-class performance measures is to define a product's functions and attributes.

Accepted Answer

A) True 
 B)False

Question 13

In general,firms aim toward achieving adequate performance and then continually improving on those measures.

Accepted Answer

A) True 
 B)False

Question 14

Performance measurements:

Accepted Answer

A) ​Assist in pricing of products 
B) Help to eliminate non-value-creating activities​ 
C) Help identify new customer requirements​ 
D) Both B & C​ 
A) ​Assist in pricing of products 
B) Help to eliminate non-value-creating activities​ 
C) Help identify new customer requirements​ 
D) Both B & C​

Question 15

Once the supply chain partner requirements are understood,supply chain members can then:

Accepted Answer

A) ​Develop an appropriate information technology system 
B) Develop their organizational skill sets​ 
C) Audit their capabilities to see if they are consistent with the needs of the end customers​ 
D) Implement a quality development program for the employees​ 
A) ​Develop an appropriate information technology system 
B) Develop their organizational skill sets​ 
C) Audit their capabilities to see if they are consistent with the needs of the end customers​ 
D) Implement a quality development program for the employees​

Question 16

A model used for integrating supply chains and measuring partner performance is the SCOR model which separates supply chain operations into four categories: Sourcing,Costs,Operations,and Returns.

Accepted Answer

A) True 
 B)False

Question 17

The Balanced Scorecard framework consists of four perspectives: financial perspective,human resources perspective,inventory perspective,and the logistics perspective.

Accepted Answer

A) True 
 B)False

Question 18

Nowadays,successful supply chains are those that in the face of ever changing customer needs can continue to:

Accepted Answer

A) ​Deliver the right combination of cost,quality,and customer service 
B) Increase the number of their suppliers​ 
C) Eliminate the need for performance metrics​ 
D) All of these​ 
A) ​Deliver the right combination of cost,quality,and customer service 
B) Increase the number of their suppliers​ 
C) Eliminate the need for performance metrics​ 
D) All of these​

Question 19

With supply chains,performance measurement systems become smaller and less complicated due to varied relationships,trust and interactions.

Accepted Answer

A) True 
 B)False

Question 20

With supply chains,performance measurement systems become much larger and are complicated by:

Accepted Answer

A) ​Push supply chains 
B) Varied relationships,trust and interactions​ 
C) Demand-driven supply networks​ 
D) SCOR supply chains​ 
A) ​Push supply chains 
B) Varied relationships,trust and interactions​ 
C) Demand-driven supply networks​ 
D) SCOR supply chains​

Traditional performance measures include:

Which of the following is NOT a problem with using cost,revenues or profits as performance measures?

Some researchers have indicated that the Balanced Scorecard approach can problematic and costly to implement,and even after implementation may be unsuccessful in achieving the overall objectives.

Currently there is no software that will aid in analyzing the present carbon footprint of firms.

A company has 5 employees that work an 8 hour shift.During those eight hours they make 80 units.The labor productivity would be 10.0.

Web-based balanced scorecard applications are sometimes referred to as performance dashboards.

When departments operate in ____,departments are more focused on meeting functional standards instead of optimizing overall supply chain performance.

According to the textbook,the initial step in creating an effective performance measurement system is:

Companies typically like to design scorecards that fit their business and industry.As a result there are now software applications that can help companies design scorecards that fit their individual needs.These web-based balanced scorecard applications are often referred to as:

Which of the following is a problem with a company establishing standards for performance? For example: production rates of 10 units per hour.

One of the primary steps in developing world-class performance measures is to define a product's functions and attributes.

In general,firms aim toward achieving adequate performance and then continually improving on those measures.

Performance measurements:

Once the supply chain partner requirements are understood,supply chain members can then:

A model used for integrating supply chains and measuring partner performance is the SCOR model which separates supply chain operations into four categories: Sourcing,Costs,Operations,and Returns.

The Balanced Scorecard framework consists of four perspectives: financial perspective,human resources perspective,inventory perspective,and the logistics perspective.

Nowadays,successful supply chains are those that in the face of ever changing customer needs can continue to:

With supply chains,performance measurement systems become smaller and less complicated due to varied relationships,trust and interactions.

With supply chains,performance measurement systems become much larger and are complicated by:

Introduction to Supply Chain Management

Purchasing Management

Creating and Managing Supplier Relationship

Ethical and Sustainable Sourcing

Demand Forecasting

Resource Planning Systems

Inventory Management

Process Management - Lean and Six Sigma in the Supply Chain

Domestic Usand Global Logistics

Customer Relationship Management

Global Location Decisions

Service Response Logistics

Supply Chain Process Integration

Filters

Exam 14: Performance Measurement Along the Supply Chain

Traditional performance measures include:

Which of the following is NOT a problem with using cost,revenues or profits as performance measures?

Some researchers have indicated that the Balanced Scorecard approach can problematic and costly to implement,and even after implementation may be unsuccessful in achieving the overall objectives.

Currently there is no software that will aid in analyzing the present carbon footprint of firms.

A company has 5 employees that work an 8 hour shift.During those eight hours they make 80 units.The labor productivity would be 10.0.

Web-based balanced scorecard applications are sometimes referred to as performance dashboards.

When departments operate in ____,departments are more focused on meeting functional standards instead of optimizing overall supply chain performance.

According to the textbook,the initial step in creating an effective performance measurement system is:

Companies typically like to design scorecards that fit their business and industry.As a result there are now software applications that can help companies design scorecards that fit their individual needs.These web-based balanced scorecard applications are often referred to as:

Which of the following is a problem with a company establishing standards for performance? For example: production rates of 10 units per hour.

One of the primary steps in developing world-class performance measures is to define a product's functions and attributes.

In general,firms aim toward achieving adequate performance and then continually improving on those measures.

Performance measurements:

Once the supply chain partner requirements are understood,supply chain members can then:

A model used for integrating supply chains and measuring partner performance is the SCOR model which separates supply chain operations into four categories: Sourcing,Costs,Operations,and Returns.

The Balanced Scorecard framework consists of four perspectives: financial perspective,human resources perspective,inventory perspective,and the logistics perspective.

Nowadays,successful supply chains are those that in the face of ever changing customer needs can continue to:

With supply chains,performance measurement systems become smaller and less complicated due to varied relationships,trust and interactions.

With supply chains,performance measurement systems become much larger and are complicated by:

Introduction to Supply Chain Management

Purchasing Management

Creating and Managing Supplier Relationship

Ethical and Sustainable Sourcing

Demand Forecasting

Resource Planning Systems

Inventory Management

Process Management - Lean and Six Sigma in the Supply Chain

Domestic Usand Global Logistics

Customer Relationship Management

Global Location Decisions

Service Response Logistics

Supply Chain Process Integration

Filters