Exam 14: Performance Measurement Along the Supply Chain

According to the SCOR model,which of the following is NOT one of the five supply chain operation process categories?

Supply chain perfect order fulfillment performance measures the average percentage of orders that are filled on or before the requested delivery date.

Which of the following BSC framework perspectives deals with new product development,innovative elements of processes,and time-based measures?

Which of the following supply chain performance metrics measures the average percentage of orders that are filled on or before the requested delivery date?

Dominant companies within a supply chain can use their buying power to:

Traditional performance measures tend to link current operating characteristics to long-term strategies and objectives.

A company produces 400 bicycles every day.Each bicycle is worth $250.The inputs used to make those bicycles are labor,materials,and machine costs.The company pays their employees a total of $10,000 per day,the materials to make those bicycles cost $50 per bike,and the cost to operate the machines is $3000 per day.Based only on the data provided,what is this company's total productivity for one day?

According to the textbook,which of the following zoos audited their waste recycling performance?

SCORmark allows Supply Chain Council (SCC)members to benchmark performance against selected peer companies using a benchmarking portal at SCC's website.

World-class performance measures can be used in different functional areas of a firm to satisfy objectives,enhance the value of the firm's products and services,and increase customer satisfaction by providing measures in which of the following capability area(s)?

Which of the following would be considered a way to measure the Supply Chain Environmental Performance?

Which of the following is a traditional performance measure?

In general,performance measurements systems are identical from company to company.

Which of the following is NOT one of the four perspectives of the BSC framework?

To control and enhance the capabilities of companies across the supply chain,well-designed performance measurement systems must be implemented.

The Balanced Scorecard approach to performance measurement seeks in to improve managerial decision-making by aligning an organization's performance measures with its strategic plan and goals.

Using cost as a departmental or business unit performance measure can actually result in actions that raise costs for the organization.

While profit,revenue,and cost related metrics would seem to be useful in moving a company in the right direction,they often give no indication of the underlying causes of financial performance.

When utilizing performance standards,the difference between the standard and the actual performance is called:

Supply chain cash-to-cash cycle time is a performance measure that provides the average number of days between selling the end product to the customer and receiving full payment for the goods.