Exam 8: The Impact of Information Technology on Productivity and the Quality of Life

U.S. regulations make it easier for companies to hire and fire workers and to start and end business activities compared to many other industrialized nations. This flexibility makes it easier for markets to relocate workers to _____ firms and sectors.

The ____________________ is a term used to describe the gulf between those who do and those who don't have access to modern information and communications technology.

The use of medical web sites have become quite sophisticated and can be used as a reliable substitute for professional medical advice and diagnosis.

The Western Cape province initiated the Khanya Project to address the shortage of teachers in the region, to bridge the digital divide by providing access to computer technology to all schoolchildren and educators, and to prepare the Western Cape for the new "knowledge economy."

Organizations should prepare guidelines and policies to define the types of positions and ____________________ who represent ideal telework opportunities.

_____ is one of the advantages of teleworking for organizations.

A potential disadvantage of telework is that some teleworkers may suffer from isolation and may not really feel "part of the team."

In the United States, it is estimated that there are roughly _____ employees who telework more than eight hours per week.

As part of the $787 billion 2009 economic stimulus plan, the federal government earmarked $33 billion in incentives for healthcare providers to implement government certified, interoperable _____ systems by 2015.

_____ is the European country with the greatest percentage of people using the Internet.

It is harder to quantify the benefits of today's IT investments on worker productivity than during the early days of IT in the 1960s.

The E-Rate program is one example of a government program that has been well run and free of abuse, fraud, and scandal.

Managers may have a harder time monitoring the quality and quantity of the work performed by ____________________, wondering, for instance, if they really "put in a full day."

The program manager of Khanya feels that the greatest contribution of the Khanya project was that it proved that ICT can be implemented successfully on a large scale in Africa.

It is difficult to quantify how much the use of IT has contributed to worker productivity.

The healthcare industry invests about _____ in IT for each worker, compared with nearly $15,000 per worker in the banking industry.

Define the term telework and identify several factors that have increased the level of telework.

High-tech access can give a country's industries a _________________________ over its less fortunate neighbors.

One reason for the complex relationship between investment in IT and productivity is that there is a ____________________ between the application on innovative IT solutions and the capture of significant productivity gains.

The _____ program was launched in recognition that the ability to use computers and access the Internet is a requirement for succeeding in the U.S. educational system and global workforce.