Exam 1: An Overview of Ethics

The ____________________ is an annual quality survey conducted by the University of Michigan.

An approach to ethical decision making that is based on a vision of society as a community whose members work together to achieve a common set of values and goals is the ____ approach.

There is near universal opposition to the practice of illegally making copies of software or enabling others to access software to which they are not entitled.

In a 1909 ruling (United States v. New York Central & Hudson River Railroad Co.), the U.S. Supreme Court established that an employer can be held responsible for the acts of its employees even if the employees ____________________.

The risks associated with inappropriate behavior have decreased, both in their likelihood and in their potential negative impact.

The step of the five-step decision process during which those who will be affected by the decision are identified is the ____ step.

Fines for criminal violations by the executives of organization can be lowered by up to 80 percent if an organization has implemented an ____________________ and cooperates with authorities.

Employees may suppress their tendency to act in a manner that seems ethical to them and instead act in a manner that will protect them against anticipated punishment.

____ hired private investigators to identify members of its board of directors who were responsible for leaking confidential company information to the press.

One characteristic of an organization that has a successful ethics program is that ____.

During the problem definition process, you must be extremely careful that you do not make ____________________ about the situation.

Companies that develop and maintain strong employee relations ____.

____________________ is the key to helping people accept change.

An individual who exhibits few vices and many virtues is said to be a person of high integrity.

Employees must have a ____________________ with whom they can discuss perceived unethical practices.

____ is a likely cause of employees feeling "No one will ever know the difference, and if they do, so what?"

In a(n) ____, an organization reviews how well it is meeting its ethical and social responsibility goals, and communications its new goals for the upcoming year.

The board of directors of an organization must create an environment in which employees feel they can seek ____________________ about appropriate business conduct, raise issues, and report misconduct through appropriate channels.

The step in the five-step decision-making process during which the decision maker(s) consider laws, guidelines, policies, and principles that might apply to the decision is the ____ step.

Discuss the role of the board of directors in creating an ethical organization.