Question 1

Employee relations is a nuts and bolts activity of HRM.

Accepted Answer

A) True 
 B)False

Question 2

Discuss the four competencies that HR professionals require to become partners in the strategic management process.

Accepted Answer

In the future,HR professionals will need

Question 3

Which of the following stages involves identifying an increasing immigrant population in a basic HR strategy process?

Accepted Answer

A) Identifying people issues 
B) Scanning the external environment 
C) Developing the HR strategy 
D) Identifying strategic business issues 
E) Communicating the HR strategy 
A) Identifying people issues 
B) Scanning the external environment 
C) Developing the HR strategy 
D) Identifying strategic business issues 
E) Communicating the HR strategy

Question 4

Because an outsourced provider is specialized,a main disadvantage is their inability to learn unique innovations from one company and transfer them to another company.

Accepted Answer

A) True 
 B)False

Question 5

________ is a computer system incorporating the decision rules of people deemed to have specialized knowledge in a certain area.

Accepted Answer

A) A relational database 
B) A decision support system 
C) An expert system 
D) A client service system 
E) A support network 
A) A relational database 
B) A decision support system 
C) An expert system 
D) A client service system 
E) A support network

Question 6

E-HRM capabilities have allowed the focus of HRM functions to move from transactional to transformational concerns and activities.

Accepted Answer

A) True 
 B)False

Question 7

A firm is most likely to outsource services when

Accepted Answer

A) the cost of production is cheaper when done onshore. 
B) the labor costs are high in the country where the outsourcing partner is. 
C) the human capital is low in the country where the outsourcing partner is. 
D) the effectiveness of services produced internally is less than that produced offshore. 
E) the goods produced onshore are of better quality than those produced offshore. 
A) the cost of production is cheaper when done onshore. 
B) the labor costs are high in the country where the outsourcing partner is. 
C) the human capital is low in the country where the outsourcing partner is. 
D) the effectiveness of services produced internally is less than that produced offshore. 
E) the goods produced onshore are of better quality than those produced offshore.

Question 8

For an HRM function to become truly strategic in its orientation,it must

Accepted Answer

A) not view itself as a separate business entity. 
B) base its strategies on serving external clients. 
C) focus on process-oriented rather than people-oriented concerns. 
D) adopt a customer-oriented approach. 
E) spend most of its time and efforts on transactional activities. 
A) not view itself as a separate business entity. 
B) base its strategies on serving external clients. 
C) focus on process-oriented rather than people-oriented concerns. 
D) adopt a customer-oriented approach. 
E) spend most of its time and efforts on transactional activities.

Question 9

New technologies are replacing human labor with equipment,information processing,or a combination of the two.

Accepted Answer

A) True 
 B)False

Question 10

Mockingjay Company has begun the reengineering process to check on the roll out of their new technology system.Where should they begin?

Accepted Answer

A) Interpreting the process 
B) Auditing the process 
C) Implementing the process 
D) Redesigning the process 
E) Identifying the process 
A) Interpreting the process 
B) Auditing the process 
C) Implementing the process 
D) Redesigning the process 
E) Identifying the process

Question 11

Which of the following steps in reengineering involves trying out the process by testing it in a limited,controlled setting?

Accepted Answer

A) Identifying the process 
B) Understanding the process 
C) Redesigning the process 
D) Implementing the process 
E) Auditing the process 
A) Identifying the process 
B) Understanding the process 
C) Redesigning the process 
D) Implementing the process 
E) Auditing the process

Question 12

A new trend that is consistent with the total quality management philosophy is HR executives moving to a customer-oriented approach while implementing the function.

Accepted Answer

A) True 
 B)False

Question 13

Reengineering cannot be used to review specific HRM practices such as work design or the performance management system.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following represents the recent generic structure of HRM function?

Accepted Answer

A) The VP of HRM reporting to the VP of finance and administration 
B) Functions structured around labor relations 
C) Functional directors reporting to the VP of HRM 
D) Functions structured around staffing and appraisal 
E) HRM generalists with dual reporting relationships 
A) The VP of HRM reporting to the VP of finance and administration 
B) Functions structured around labor relations 
C) Functional directors reporting to the VP of HRM 
D) Functions structured around staffing and appraisal 
E) HRM generalists with dual reporting relationships

Question 15

Which of the following represents a traditional structure of HRM function?

Accepted Answer

A) Directors,Scott and Holly,report to the VP of HRM. 
B) Matteo is a consultant in the development of systems. 
C) Hannah has a dual reporting relationship. 
D) Jazmyn leverages information technology. 
E) Abbe takes responsibility for helping line executives. 
A) Directors,Scott and Holly,report to the VP of HRM. 
B) Matteo is a consultant in the development of systems. 
C) Hannah has a dual reporting relationship. 
D) Jazmyn leverages information technology. 
E) Abbe takes responsibility for helping line executives.

Question 16

________ are problem-solving systems,which usually include a "what if" feature that allows users to see how outcomes change when assumptions or data change.

Accepted Answer

A) Relational databases 
B) Decision support systems 
C) Expert systems 
D) Client service systems 
E) Support networks 
A) Relational databases 
B) Decision support systems 
C) Expert systems 
D) Client service systems 
E) Support networks

Question 17

Which of the following is true about the employees of the service center within the recent generic HR structure?

Accepted Answer

A) They have dual reporting relationships to both the head of the line business and the head of HR. 
B) They are responsible for the traditional areas of HR,such as recruitment,selection,training,and compensation. 
C) They consist of individuals who ensure that the transactional activities are delivered throughout the organization. 
D) They act as consultants in the development of state-of-the-art HR systems and processes for use in the organization. 
E) They focus on ensuring that the HRM systems enable the business to execute its strategy. 
A) They have dual reporting relationships to both the head of the line business and the head of HR. 
B) They are responsible for the traditional areas of HR,such as recruitment,selection,training,and compensation. 
C) They consist of individuals who ensure that the transactional activities are delivered throughout the organization. 
D) They act as consultants in the development of state-of-the-art HR systems and processes for use in the organization. 
E) They focus on ensuring that the HRM systems enable the business to execute its strategy.

Question 18

Analyzing data redundancy,special cases,and exceptions is part of ________ the process during reengineering.

Accepted Answer

A) identifying 
B) redesigning 
C) understanding 
D) implementing 
E) testing 
A) identifying 
B) redesigning 
C) understanding 
D) implementing 
E) testing

Question 19

A payroll check is issued based on a payment voucher that is generated from the general accounting ledger.

Accepted Answer

A) True 
 B)False

Question 20

The ________ approach attempts to place a dollar value on human resources as if they were physical resources.

Accepted Answer

A) performance management 
B) human resource accounting 
C) knowledge management 
D) utility analysis 
E) audit 
A) performance management 
B) human resource accounting 
C) knowledge management 
D) utility analysis 
E) audit

Employee relations is a nuts and bolts activity of HRM.

Discuss the four competencies that HR professionals require to become partners in the strategic management process.

Which of the following stages involves identifying an increasing immigrant population in a basic HR strategy process?

Because an outsourced provider is specialized,a main disadvantage is their inability to learn unique innovations from one company and transfer them to another company.

________ is a computer system incorporating the decision rules of people deemed to have specialized knowledge in a certain area.

E-HRM capabilities have allowed the focus of HRM functions to move from transactional to transformational concerns and activities.

A firm is most likely to outsource services when

For an HRM function to become truly strategic in its orientation,it must

New technologies are replacing human labor with equipment,information processing,or a combination of the two.

Mockingjay Company has begun the reengineering process to check on the roll out of their new technology system.Where should they begin?

Which of the following steps in reengineering involves trying out the process by testing it in a limited,controlled setting?

A new trend that is consistent with the total quality management philosophy is HR executives moving to a customer-oriented approach while implementing the function.

Reengineering cannot be used to review specific HRM practices such as work design or the performance management system.

Which of the following represents the recent generic structure of HRM function?

Which of the following represents a traditional structure of HRM function?

________ are problem-solving systems,which usually include a "what if" feature that allows users to see how outcomes change when assumptions or data change.

Which of the following is true about the employees of the service center within the recent generic HR structure?

Analyzing data redundancy,special cases,and exceptions is part of ________ the process during reengineering.

A payroll check is issued based on a payment voucher that is generated from the general accounting ledger.

The ________ approach attempts to place a dollar value on human resources as if they were physical resources.

Human Resource Management: Gaining a Competitive Advantage

Strategic Human Resource Management

The Legal Environment: Equal Employment Opportunity and Safety

The Analysis and Design of Work

Human Resource Planning and Recruitment

Selection and Placement

Training

Performance Management

Employee Development

Employee Separation and Retention

Pay Structure Decisions

Recognizing Employee Contributions With Pay

Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Filters

Exam 16: Strategically Managing the Hrm Function

Employee relations is a nuts and bolts activity of HRM.

Discuss the four competencies that HR professionals require to become partners in the strategic management process.

Which of the following stages involves identifying an increasing immigrant population in a basic HR strategy process?

Because an outsourced provider is specialized,a main disadvantage is their inability to learn unique innovations from one company and transfer them to another company.

________ is a computer system incorporating the decision rules of people deemed to have specialized knowledge in a certain area.

E-HRM capabilities have allowed the focus of HRM functions to move from transactional to transformational concerns and activities.

A firm is most likely to outsource services when

For an HRM function to become truly strategic in its orientation,it must

New technologies are replacing human labor with equipment,information processing,or a combination of the two.

Mockingjay Company has begun the reengineering process to check on the roll out of their new technology system.Where should they begin?

Which of the following steps in reengineering involves trying out the process by testing it in a limited,controlled setting?

A new trend that is consistent with the total quality management philosophy is HR executives moving to a customer-oriented approach while implementing the function.

Reengineering cannot be used to review specific HRM practices such as work design or the performance management system.

Which of the following represents the recent generic structure of HRM function?

Which of the following represents a traditional structure of HRM function?

________ are problem-solving systems,which usually include a "what if" feature that allows users to see how outcomes change when assumptions or data change.

Which of the following is true about the employees of the service center within the recent generic HR structure?

Analyzing data redundancy,special cases,and exceptions is part of ________ the process during reengineering.

A payroll check is issued based on a payment voucher that is generated from the general accounting ledger.

The ________ approach attempts to place a dollar value on human resources as if they were physical resources.

Human Resource Management: Gaining a Competitive Advantage

Strategic Human Resource Management

The Legal Environment: Equal Employment Opportunity and Safety

The Analysis and Design of Work

Human Resource Planning and Recruitment

Selection and Placement

Training

Performance Management

Employee Development

Employee Separation and Retention

Pay Structure Decisions

Recognizing Employee Contributions With Pay

Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Filters