Exam 10: Communicating Orally

When discussing a visual, you should not refer to it with physical action and words.

Which of the following is an effective way to focus your attention as part of active listening?

When giving a speech or a formal presentation, which of the following steps involves determining the contents of the introduction, body, and conclusion?

Presenters who use supporting visuals in electronic form begin their talk with a(n) _____ that conveys the point of the talk, the speaker's name, and the name and logo of the sponsoring company.

When leaving a voice mail message, which of the following must you do if you want the call to be returned?

Which of the following elements should be included when concluding a speech?

Rita Gomez from Creative Advertising Inc. is about to call Technotek Inc. to discuss an upcoming marketing event for a new product launch. Which of the following should Rita use as a good conversation starter?

Which of the following is a basic element of the techniques of professional talking?

In an oral presentation, humor is a widely used technique to arouse the interest of the audience.

Which of the following methods of presentation is the most difficult and usually results in the speaker becoming flustered if he or she misses out a word or two in the presentation?

Smiles, grimaces, and frowns should be avoided when making oral presentations.

Jacob, a human resource executive with an MBA degree, chose to deliver a speech on how employees can motivate themselves to increase their productivity. Which of the following factors might have guided his choice of topic?

An individual's style of talking _____.

How does the delivery of a web presentation differ from that of an actual presentation?

Most people take talking for granted and often overlook the need to improve their talking ability.

List the appearance and physical factors to be considered when delivering a speech.

List the pitfalls that a speaker must avoid when using presentation software for a speech or an oral report.

In terms of the nature of listening, a person's ability to sense words is dependent on _____.

Planning the content and physical aspects of a presentation is especially important for team (collaborative) presentations.

Good business etiquette dictates that if the person being called is on another line, then the caller should be promptly disconnected.