Exam 18: Measuring and Managing Outcomes

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The outcomes concept that emphasizes the multidisciplinary process of providing health care is known as outcomes:

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B

Outcomes measurement is complex because:

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B

Donabedian's aspects of quality include (select all that apply):

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B, D, E

Outcome indicators such as nurse burnout, turnover, and job satisfaction are examples of which type of indicator?

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The specific tools used to make quality visible to stakeholders in health care are called:

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Mary Lou is studying the 48-hour readmission rate of cardiac patients whose care was provided by nurses with associate degrees versus nurses with bachelor's degrees. The type of research Mary Lou is performing is called _____ research.

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Implementation of the Transitional Care Model (TCM) has been associated with which of the following favorable outcomes (select all that apply)?

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The process of managing outcomes includes five steps. List the five steps below in the correct order. A) Variances are investigated. B) Data are collected about outcomes. C) Trends are identified from data analysis. D) Changes are implemented and reevaluated. E) Appropriate service delivery changes are determined.

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To determine whether her patient has responded favorably to a nursing intervention, a staff nurse should observe the client for:

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Key examples of health care practices and interventions outcomes are (select all that apply):

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_____ involves accounting for patient factors, the intrinsic risks that a patient brings to the health care encounter in the form of clinical and/or demographic factors, before drawing conclusions about the meaning of different values for indicators.

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The field in health care that aims at a better understanding of the end results of health care practices and interventions is called:

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Areas of data evaluation on a balanced scorecard include (select all that apply):

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The consequence of an intervention or treatment is known as a(n):

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The Agency for Healthcare Research and Quality (AHRQ) developed a set of categories of desirable attributes of a quality indicator. The categories include (select all that apply):

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A(n) _____ is the result or results obtained from the efforts to accomplish a goal.

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