Exam 1: Leadership and Management Principles

During a staff meeting, a group of RNs has complained that medications are not arriving to the unit in a timely manner. The nurse manager suggests that the group resolve this issue through the development and work of a multidisciplinary team led by one of these RNs. This scenario demonstrates:

A medical-surgical unit reports higher rates of patient satisfaction coupled with high rates of staff satisfaction and productivity. Which of the following is attributed to the data?

A nurse is caring for an elderly patient who was admitted after sustaining a fall at home. When creating a care plan for the patient, she requests that the doctor order a home health visit to assess for home safety and medication compliance. In addition, the nurse is concerned about the nutrition of the patient and requests a dietitian evaluation. The nurse is demonstrating which of the following leadership skills?

Which of the following factors are central to successful nursing leadership (select all that apply)?

A nursing unit has discovered a series of medication errors with regards to a particular computerized physician order set and the calculation within the order. The unit manager has a theory on changes that should be made within the order to decrease the confusion for nursing staff. However, the nurse manager realizes that changes would need to be made with pharmacy input as well as other nursing units within the facility and the multi-hospital system. Which of the following management theories is exemplified when the nurse manager considers the impact of change on the organization as a whole?

A staff registered nurse (RN) is leading a multidisciplinary clinical pathway team in the development of care for patients with total knee replacement. Which of the following statements would exemplify leadership behaviors in a clinical pathway team meeting?

Good leaders need to be able to demonstrate an intuitive skill of empathy and expressiveness when dealing with others in the workplace. This requires sensitivity and awareness of the emotions and moods of others and is known as:

A nurse manager at Great Lakes Hospital is meeting with the dean of a well-recognized university who is the keynote speaker today at the nursing conference. He remembers that one of the RNs is interested in attending a well-known university to obtain a doctorate. The nurse manager arranges for the RN to meet with this dean. The nurse manager is exhibiting leadership behaviors consistent with (select all that apply):

Which of the following behavioral aspects are present in the feminist perspective leadership style (select all that apply)?

A quality improvement team is working to enhance teamwork among the staff in a newly developed Alzheimer's program. Which of the following statements would be an expected behavior that illustrates quantum leadership?

Leadership is best defined as:

A nursing unit has demonstrated lower patient satisfaction scores during the last quarter. The manager of the unit has formed a small team to set long- and short-term goals for the unit with action plans to increase patient satisfaction. This is an example of which management process?

Interpersonal communication and the ability to apply _____ are two critical skills every nurse needs to enhance professional practice.

Which of the following behaviors build trust between leaders and employees in an organization (select all that apply)?

_____ are vital to good leaders because they are able to take the vision of the leader and achieve the determined goals.

Which of the following definitions apply to management (select all that apply)?

The postoperative patient with anterior cervical laminectomy is complaining of tightness in his throat. His voice is raspy. The staff nurse asks the unit secretary to page Dr. Julio stat. This is an example of _____ leadership.

Which of the following traits describe a transactional leader (select all that apply)?

The role of the _____ is to provide leadership and direction for all aspects of nursing care.

The manager of the emergency department in a large hospital focuses on customer service, exudes the nursing code of ethics, and sees his or her job as an occupation with a lifetime commitment. This is a concept known as: