Question 1

Personal factors as recreational interests,race,gender,and religion serve as foundations for ________.

Accepted Answer

A) interest groups 
B) work teams 
C) friendship groups 
D) committees 
E) special-purpose teams 
A) interest groups 
B) work teams 
C) friendship groups 
D) committees 
E) special-purpose teams C

Question 2

Which stage of team development is characterized by conflict and disagreement as team members try to clarify their individual roles and challenge the way the team functions?

Accepted Answer

A) forming 
B) norming 
C) performing 
D) storming 
E) adjourning 
A) forming 
B) norming 
C) performing 
D) storming 
E) adjourning D

Question 3

Which of the following is an example of an interest group?

Accepted Answer

A) a group of friends interested in rock music 
B) a quarterly work planning group 
C) a group meeting to consider the feasibility of a new product 
D) a group meeting to prepare the monthly financial reports 
E) a group of workers pressing management for better pay 
A) a group of friends interested in rock music 
B) a quarterly work planning group 
C) a group meeting to consider the feasibility of a new product 
D) a group meeting to prepare the monthly financial reports 
E) a group of workers pressing management for better pay E

Question 4

Groupthink is the mode of thinking group members engage in when the desire for agreement and the "we-feeling" is so dominant it overrides realistic alternative problem solutions.

Accepted Answer

A) True 
 B)False

Question 5

The HR team of Graphix,a web designing company,decides to conduct an online survey within the company to analyze the informal relationships among the employees by sending them a questionnaire consisting of simple questions like naming some organization members with whom they would like to spend their free time and listing the members of their lunch groups at work.Which of the following analytical tools can be used by the HR team for conducting the survey?

Accepted Answer

A) Myers-Briggs type indicator 
B) PERT 
C) Pareto chart 
D) sociometry 
E) Wechsler intelligence tool 
A) Myers-Briggs type indicator 
B) PERT 
C) Pareto chart 
D) sociometry 
E) Wechsler intelligence tool

Question 6

What is a sociogram? How would a manager construct a sociogram,and why might it be useful?

Accepted Answer

A sociogram is a diagram that displays t

Question 7

At which stage of the formal group development process do members find belonging to the group extremely satisfying and are committed to enhancing the group's overall success?

Accepted Answer

A) group solidarity 
B) forming 
C) acceptance 
D) groupthink 
E) communication 
A) group solidarity 
B) forming 
C) acceptance 
D) groupthink 
E) communication

Question 8

Which of the following statements is true?

Accepted Answer

A) A team qualifies as a group only if its members focus on helping one another accomplish organizational objectives. 
B) The terms "group" and "team" are not synonymous. 
C) A team consists of any number of people who interact with one another,are psychologically aware of one another,and think of themselves as a team. 
D) Not all teams in organizations are groups,but all groups are teams. 
E) A team is a group whose members influence one another toward the accomplishment of an organizational objective. 
A) A team qualifies as a group only if its members focus on helping one another accomplish organizational objectives. 
B) The terms "group" and "team" are not synonymous. 
C) A team consists of any number of people who interact with one another,are psychologically aware of one another,and think of themselves as a team. 
D) Not all teams in organizations are groups,but all groups are teams. 
E) A team is a group whose members influence one another toward the accomplishment of an organizational objective.

Question 9

One of the benefits of utilizing committees is that ________.

Accepted Answer

A) the decision-making process is much quicker than individual decision making 
B) there is no limit on the size of the committee 
C) a committee does need a leader or a secretary 
D) committees improve the quality of decision making 
E) decision makers don't have to represent the group they come from 
A) the decision-making process is much quicker than individual decision making 
B) there is no limit on the size of the committee 
C) a committee does need a leader or a secretary 
D) committees improve the quality of decision making 
E) decision makers don't have to represent the group they come from

Question 10

According to ________,the feedback on the functioning of the informal group can give managers ideas about how to modify the formal group so as to increase the probability that informal group members will achieve the satisfaction and growth they desire.

Accepted Answer

A) Bernard Bass 
B) the sociometric framework 
C) Maslow's hierarchy 
D) Homans model 
E) the group communication framework 
A) Bernard Bass 
B) the sociometric framework 
C) Maslow's hierarchy 
D) Homans model 
E) the group communication framework

Question 11

Informal groups are divided into ________ and ________.

Accepted Answer

A) committees; work teams 
B) virtual groups; task groups 
C) command groups; task groups 
D) committees; venture groups 
E) interest groups; friendship groups 
A) committees; work teams 
B) virtual groups; task groups 
C) command groups; task groups 
D) committees; venture groups 
E) interest groups; friendship groups

Question 12

________ is the mode of thinking that group members engage in when the desire for agreement so dominates the group that it overrides the need to realistically appraise alternative problem solutions.

Accepted Answer

A) Social loafing 
B) Group polarization 
C) Groupthink 
D) Cognitive dissonance 
E) Collective intelligence 
A) Social loafing 
B) Group polarization 
C) Groupthink 
D) Cognitive dissonance 
E) Collective intelligence

Question 13

Which of the following is the correct sequence of the stages of groupthink?

Accepted Answer

A) antecedents,concurrence seeking,symptoms of groupthink,decision-making defects,poor decision outcomes 
B) concurrence seeking,antecedents,symptoms of groupthink,decision-making defects,poor decision outcomes 
C) antecedents,symptoms of groupthink,decision-making defects,concurrence seeking,poor decision outcomes 
D) symptoms of groupthink,antecedents,concurrence seeking,decision-making defects,poor decision outcomes 
E) concurrence seeking,symptoms of groupthink,antecedents,decision-making defects,poor decision outcomes 
A) antecedents,concurrence seeking,symptoms of groupthink,decision-making defects,poor decision outcomes 
B) concurrence seeking,antecedents,symptoms of groupthink,decision-making defects,poor decision outcomes 
C) antecedents,symptoms of groupthink,decision-making defects,concurrence seeking,poor decision outcomes 
D) symptoms of groupthink,antecedents,concurrence seeking,decision-making defects,poor decision outcomes 
E) concurrence seeking,symptoms of groupthink,antecedents,decision-making defects,poor decision outcomes

Question 14

Which of the following statements about groupthink is true?

Accepted Answer

A) Groupthink cannot take place in a newly formed group. 
B) A group with high levels of mistrust and conflicts is likely to be most susceptible to groupthink. 
C) A group with a high level of cohesiveness is likely to be susceptible to groupthink. 
D) Managers must help committees to establish groupthink to generate alternative problem solutions. 
E) A group which is highly competitive will most probably result in groupthink. 
A) Groupthink cannot take place in a newly formed group. 
B) A group with high levels of mistrust and conflicts is likely to be most susceptible to groupthink. 
C) A group with a high level of cohesiveness is likely to be susceptible to groupthink. 
D) Managers must help committees to establish groupthink to generate alternative problem solutions. 
E) A group which is highly competitive will most probably result in groupthink.

Question 15

Which of the following is one of the primary benefits of informal group membership?

Accepted Answer

A) developing new ideas for solving existing organizational problems 
B) promoting discipline in the organization 
C) perpetuating social and cultural values that group members consider important 
D) providing basic structure of division of work and responsibilities 
E) generating clarity on what support and input each employee can expect from others 
A) developing new ideas for solving existing organizational problems 
B) promoting discipline in the organization 
C) perpetuating social and cultural values that group members consider important 
D) providing basic structure of division of work and responsibilities 
E) generating clarity on what support and input each employee can expect from others

Question 16

Informal groups that form in organizations because of the personal affiliation members have with one another are called ________.

Accepted Answer

A) interest groups 
B) friendship groups 
C) formal groups 
D) work groups 
E) task groups 
A) interest groups 
B) friendship groups 
C) formal groups 
D) work groups 
E) task groups

Question 17

Which of the following would be least likely to build trust within a group?

Accepted Answer

A) provide differential rewards based on subjective criterion 
B) show respect for team members 
C) demonstrate competence 
D) communicate often to team members 
E) be predictable 
A) provide differential rewards based on subjective criterion 
B) show respect for team members 
C) demonstrate competence 
D) communicate often to team members 
E) be predictable

Question 18

Jane,a project manager at Global Business Solutions,has decided to have a team meeting on a daily basis for a week to help the team members from different departments get accustomed to each other and assist them in learning about the opportunities and challenges coming their way through a new project.Jane's team is in the ________ stage of development.

Accepted Answer

A) forming 
B) storming 
C) norming 
D) adjourning 
E) performing 
A) forming 
B) storming 
C) norming 
D) adjourning 
E) performing

Question 19

The most fundamental ingredient for an effective team is ________.

Accepted Answer

A) monetary compensation 
B) self-management 
C) common interests 
D) trust 
E) talent 
A) monetary compensation 
B) self-management 
C) common interests 
D) trust 
E) talent

Question 20

Which of the following statements about a task groups is true?

Accepted Answer

A) They typically handle routine organizational activities. 
B) They are a formal group outlined in the chain of command on an organizational chart. 
C) They are usually made up of members on the same organizational level. 
D) They cannot consist of people from different levels in the organizational hierarchy. 
E) An interest group is a task group often established in organizations. 
A) They typically handle routine organizational activities. 
B) They are a formal group outlined in the chain of command on an organizational chart. 
C) They are usually made up of members on the same organizational level. 
D) They cannot consist of people from different levels in the organizational hierarchy. 
E) An interest group is a task group often established in organizations.

Personal factors as recreational interests,race,gender,and religion serve as foundations for ________.

Which stage of team development is characterized by conflict and disagreement as team members try to clarify their individual roles and challenge the way the team functions?

Which of the following is an example of an interest group?

Groupthink is the mode of thinking group members engage in when the desire for agreement and the "we-feeling" is so dominant it overrides realistic alternative problem solutions.

What is a sociogram? How would a manager construct a sociogram,and why might it be useful?

At which stage of the formal group development process do members find belonging to the group extremely satisfying and are committed to enhancing the group's overall success?

Which of the following statements is true?

One of the benefits of utilizing committees is that ________.

According to ________,the feedback on the functioning of the informal group can give managers ideas about how to modify the formal group so as to increase the probability that informal group members will achieve the satisfaction and growth they desire.

Informal groups are divided into and .

________ is the mode of thinking that group members engage in when the desire for agreement so dominates the group that it overrides the need to realistically appraise alternative problem solutions.

Which of the following is the correct sequence of the stages of groupthink?

Which of the following statements about groupthink is true?

Which of the following is one of the primary benefits of informal group membership?

Informal groups that form in organizations because of the personal affiliation members have with one another are called ________.

Which of the following would be least likely to build trust within a group?

The most fundamental ingredient for an effective team is ________.

Which of the following statements about a task groups is true?

Introducing Modern Management

Managing

Managers and Society

Management and Diversity

Managing in the Global Arena

Management and Entrepreneurship

Principles of Planning

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress,Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Managing Organization Culture

Encouraging Creativity and Innovation

Controlling, Information, and Technology

Production and Control

Filters

Exam 17: Groups and Teams

Personal factors as recreational interests,race,gender,and religion serve as foundations for ________.

Which stage of team development is characterized by conflict and disagreement as team members try to clarify their individual roles and challenge the way the team functions?

Which of the following is an example of an interest group?

Groupthink is the mode of thinking group members engage in when the desire for agreement and the "we-feeling" is so dominant it overrides realistic alternative problem solutions.

What is a sociogram? How would a manager construct a sociogram,and why might it be useful?

At which stage of the formal group development process do members find belonging to the group extremely satisfying and are committed to enhancing the group's overall success?

Which of the following statements is true?

One of the benefits of utilizing committees is that ________.

According to ________,the feedback on the functioning of the informal group can give managers ideas about how to modify the formal group so as to increase the probability that informal group members will achieve the satisfaction and growth they desire.

Informal groups are divided into ________ and ________.

________ is the mode of thinking that group members engage in when the desire for agreement so dominates the group that it overrides the need to realistically appraise alternative problem solutions.

Which of the following is the correct sequence of the stages of groupthink?

Which of the following statements about groupthink is true?

Which of the following is one of the primary benefits of informal group membership?

Informal groups that form in organizations because of the personal affiliation members have with one another are called ________.

Which of the following would be least likely to build trust within a group?

The most fundamental ingredient for an effective team is ________.

Which of the following statements about a task groups is true?

Introducing Modern Management

Managing

Managers and Society

Management and Diversity

Managing in the Global Arena

Management and Entrepreneurship

Principles of Planning

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress,Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Managing Organization Culture

Encouraging Creativity and Innovation

Controlling, Information, and Technology

Production and Control

Filters

Informal groups are divided into and .