Question 1

Information quality refers to the degree to which information represents reality.

Accepted Answer

A) True 
 B)False  True

Question 2

Identify the methods by which managers can make controlling a successful activity.

Accepted Answer

To increase the quality of the controlling subsystem,managers should make sure controlling activities take all the following factors into account:
1.Specific organizational activities being focused on: Managers should make sure the various facets of the control process are appropriate to the control activity under consideration.
2.Different kinds of organizational goals: Control can be used for such different purposes as standardizing performance,protecting organizational assets from theft and waste,and standardizing product quality.Managers should remember that the control process can be applied to many different facets of organizational life and that,if the organization is to receive maximum benefit from controlling,each of these facets must be emphasized.
3.Timely corrective action: Some time will necessarily elapse as managers gather control-related information,develop necessary reports based on this information,and decide what corrective action should be taken to eliminate a problem.However,managers should take the corrective action as promptly as possible to ensure that the situation depicted by the information gathered has not changed.Unless corrective actions are timely,the organizational advantage of taking them may not materialize.
4.Communication of the mechanics of the control process: Managers should take steps to ensure people know exactly what information is required for a particular control process,how that information is to be gathered and used to compile various reports,what the purposes of the various reports actually are,and what corrective actions are appropriate.

Question 3

Which of the following is the first step in evaluating organizational information?

Accepted Answer

A) pinpointing the data to be analyzed 
B) evaluating the cost of data 
C) comparing the value of information with its cost 
D) acquiring information 
E) increasing value or decreasing cost of information 
A) pinpointing the data to be analyzed 
B) evaluating the cost of data 
C) comparing the value of information with its cost 
D) acquiring information 
E) increasing value or decreasing cost of information A

Question 4

The total power a manager possesses is made up of two different kinds of power: ________.

Accepted Answer

A) recognizing symptoms and problems 
B) social power and reward power 
C) authority and accountability 
D) position power and personal power 
E) ownership power and skill power 
A) recognizing symptoms and problems 
B) social power and reward power 
C) authority and accountability 
D) position power and personal power 
E) ownership power and skill power

Question 5

Organizations must clearly define and acknowledge information security accountability and responsibility.Which of Generally Accepted System Security Principles (GASSP)for maintaining information security is being talked about here?

Accepted Answer

A) accountability principle 
B) ethics principle 
C) timeless principle 
D) assessment principle 
E) equity principle 
A) accountability principle 
B) ethics principle 
C) timeless principle 
D) assessment principle 
E) equity principle

Question 6

The ________ of GASSP's key principles states that organizations should periodically assess the risks to information and information systems.

Accepted Answer

A) accountability principle 
B) ethics principle 
C) timeless principle 
D) assessment principle 
E) equity principle 
A) accountability principle 
B) ethics principle 
C) timeless principle 
D) assessment principle 
E) equity principle

Question 7

After actual performance has been measured and compared with established performance standards,the next step in the controlling process is to take corrective action if necessary.

Accepted Answer

A) True 
 B)False

Question 8

Generally Accepted System Security Principles (GASSP)equity principle states that management shall respect the rights of all employees when setting policy regarding security measures.

Accepted Answer

A) True 
 B)False

Question 9

________ indicate the type of training programs company personnel should undergo to develop properly.

Accepted Answer

A) Market position standards 
B) Personnel development standards 
C) Productivity standards 
D) Product leadership standards 
E) Social responsibility standards 
A) Market position standards 
B) Personnel development standards 
C) Productivity standards 
D) Product leadership standards 
E) Social responsibility standards

Question 10

The extent to which an individual is able to influence others so they respond to orders is called ________.

Accepted Answer

A) benchmark 
B) responsibility 
C) accountability 
D) power 
E) strength 
A) benchmark 
B) responsibility 
C) accountability 
D) power 
E) strength

Question 11

Ed is successful in creating a sense of respect towards him among his employees.This is an example of ________.

Accepted Answer

A) personal power 
B) position power 
C) total power 
D) social power 
E) absolute power 
A) personal power 
B) position power 
C) total power 
D) social power 
E) absolute power

Question 12

Which of the following is a way in which a manager can develop a sense of identification with his subordinates?

Accepted Answer

A) by moving up the organizational hierarchy 
B) by enhancing his position power 
C) by creating a perception that subordinates are dependent on the manager 
D) by demonstrating his control over organizational resources 
E) by espousing goals,values,and ideals commonly held by his subordinates 
A) by moving up the organizational hierarchy 
B) by enhancing his position power 
C) by creating a perception that subordinates are dependent on the manager 
D) by demonstrating his control over organizational resources 
E) by espousing goals,values,and ideals commonly held by his subordinates

Question 13

In response to the increasing threat of security issues to information systems,private and public organizations around the world came together in 1992 to form the ________.

Accepted Answer

A) International Association for Computer Systems Security 
B) Information Systems Security Association 
C) International Information Security Foundation 
D) Network Security Framework Forum 
E) System Administration,Networking,and Security Institute 
A) International Association for Computer Systems Security 
B) Information Systems Security Association 
C) International Information Security Foundation 
D) Network Security Framework Forum 
E) System Administration,Networking,and Security Institute

Question 14

Information required for decisions related to strategic planning should ________.

Accepted Answer

A) emphasize the performance history of the organization 
B) focus on the internal organization environment 
C) focus largely on the external organizational environment 
D) have a narrow scope and be to the point 
E) be very detailed 
A) emphasize the performance history of the organization 
B) focus on the internal organization environment 
C) focus largely on the external organizational environment 
D) have a narrow scope and be to the point 
E) be very detailed

Question 15

Which of the following is the last step in the controlling process?

Accepted Answer

A) comparing measured performance to standards 
B) taking corrective action 
C) measuring performance 
D) establishing standards 
E) establishing units for measuring performance 
A) comparing measured performance to standards 
B) taking corrective action 
C) measuring performance 
D) establishing standards 
E) establishing units for measuring performance

Question 16

The process of developing information begins with gathering some type of facts or statistics,called ________.

Accepted Answer

A) knowledge 
B) expertise 
C) data 
D) information 
E) wisdom 
A) knowledge 
B) expertise 
C) data 
D) information 
E) wisdom

Question 17

Explain the importance of power to the control process.Describe the difference between positional power and personal power.

Accepted Answer

Power can be defined as the extent to wh

Question 18

Information required for decisions related to strategic planning should ________.

Accepted Answer

A) emphasize the future 
B) be well defined and narrow 
C) focus largely on the internal organizational environment 
D) be highly current 
E) be very detailed 
A) emphasize the future 
B) be well defined and narrow 
C) focus largely on the internal organizational environment 
D) be highly current 
E) be very detailed

Question 19

Which of the following is the first step in operating an information system properly?

Accepted Answer

A) transmitting data 
B) determining the reason for gathering data 
C) using the information 
D) determining the information needed 
E) determining the medium of technology to process information 
A) transmitting data 
B) determining the reason for gathering data 
C) using the information 
D) determining the information needed 
E) determining the medium of technology to process information

Question 20

In management terms,information refers to ________.

Accepted Answer

A) a collection of charts containing organizational statistics 
B) the skill set of the employees carrying out a particular organizational function 
C) the set of conclusions derived from the analysis of data that relate to the operation of an organization 
D) a collection of numbers,characters,images or other outputs from devices that gather physical quantities and symbols 
E) raw,unorganized representations of individual facts and/or figures 
A) a collection of charts containing organizational statistics 
B) the skill set of the employees carrying out a particular organizational function 
C) the set of conclusions derived from the analysis of data that relate to the operation of an organization 
D) a collection of numbers,characters,images or other outputs from devices that gather physical quantities and symbols 
E) raw,unorganized representations of individual facts and/or figures

Exam 20: Controlling, Information, and Technology

Information quality refers to the degree to which information represents reality.

Identify the methods by which managers can make controlling a successful activity.

Which of the following is the first step in evaluating organizational information?

The total power a manager possesses is made up of two different kinds of power: ________.

Organizations must clearly define and acknowledge information security accountability and responsibility.Which of Generally Accepted System Security Principles (GASSP)for maintaining information security is being talked about here?

The ________ of GASSP's key principles states that organizations should periodically assess the risks to information and information systems.

After actual performance has been measured and compared with established performance standards,the next step in the controlling process is to take corrective action if necessary.

Generally Accepted System Security Principles (GASSP)equity principle states that management shall respect the rights of all employees when setting policy regarding security measures.

________ indicate the type of training programs company personnel should undergo to develop properly.

The extent to which an individual is able to influence others so they respond to orders is called ________.

Ed is successful in creating a sense of respect towards him among his employees.This is an example of ________.

Which of the following is a way in which a manager can develop a sense of identification with his subordinates?

In response to the increasing threat of security issues to information systems,private and public organizations around the world came together in 1992 to form the ________.

Information required for decisions related to strategic planning should ________.

Which of the following is the last step in the controlling process?

The process of developing information begins with gathering some type of facts or statistics,called ________.

Explain the importance of power to the control process.Describe the difference between positional power and personal power.

Information required for decisions related to strategic planning should ________.

Which of the following is the first step in operating an information system properly?

In management terms,information refers to ________.

Introducing Modern Management

Managing

Managers and Society

Management and Diversity

Managing in the Global Arena

Management and Entrepreneurship

Principles of Planning

Making Decisions

Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, Authority, and Delegation

Human Resource Management

Organizational Change: Stress,Conflict and Virtuality

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Encouraging Creativity and Innovation

Production and Control

Filters