Question 1

Ads cannot appear as YouTube videos.

Accepted Answer

A) True 
 B)False

Question 2

Social networks are helping marketing professionals understand who their customers are.

Accepted Answer

A) True 
 B)False

Question 3

Human Resources departments only use social computing for external tasks.

Accepted Answer

A) True 
 B)False

Question 4

Social ads are placed in paid-for media space on social networking Web sites.

Accepted Answer

A) True 
 B)False

Question 5

How does social computing improve the customer experience? What benefits do the customers derive from using social computing?

Accepted Answer

The answer of How does social computing improve the customer...

Question 6

LinkedIn is a _______________________ social networking site that makes money from advertising and services.

Accepted Answer

A)  Training 
B)  College 
C)  Business-oriented 
D)  Video-upload 
E)  Blogging 
A)  Training 
B)  College 
C)  Business-oriented 
D)  Video-upload 
E)  Blogging

Question 7

Businesses do not use social commerce for new products.

Accepted Answer

A) True 
 B)False

Question 8

Refer to IT's About Business 9.6 - So You Want to Find a Job: Which of the following is a benefit of searching for a job online?

Accepted Answer

A)  It's easy to find potential positions online. 
B)  Software filters are as effective as human reviews. 
C)  There are only a few hundred resumes for each posted position 
D)  There are only a few sites to review. 
E)  Social networking can help personalize the search. 
A)  It's easy to find potential positions online. 
B)  Software filters are as effective as human reviews. 
C)  There are only a few hundred resumes for each posted position 
D)  There are only a few sites to review. 
E)  Social networking can help personalize the search.

Question 9

You just started to work on a project with three other people. You realize that everyone has their own notes, which makes it hard for you to keep track of what has been done and what still needs to be done. Which of the following applications would you suggest the team use?

Accepted Answer

A)  Blogs 
B)  Netcasts 
C)  RSS feeds 
D)  Tags 
E)  Wikis 
A)  Blogs 
B)  Netcasts 
C)  RSS feeds 
D)  Tags 
E)  Wikis

Question 10

Social computing is making it easier for recruiters to find good candidates and making it harder. Explain this statement.

Accepted Answer

The answer of Social computing is making it easier for...

Question 11

A business that wants to create a forum allowing employees to interact with coworkers would benefit from utilizing__________.

Accepted Answer

A)  RSS 
B)  Mashups 
C)  Enterprise Social Networks 
D)  Microblogs 
A)  RSS 
B)  Mashups 
C)  Enterprise Social Networks 
D)  Microblogs

Question 12

The monitoring, collection, and analysis of socially generated data is called

Accepted Answer

A)  Social networking 
B)  Social commerce 
C)  Social intelligence 
D)  Social advertising 
E)  Social capital 
A)  Social networking 
B)  Social commerce 
C)  Social intelligence 
D)  Social advertising 
E)  Social capital

Question 13

Give three examples of how YouTube is redefining the entertainment business. Comment on the success or limitations of their efforts.

Accepted Answer

The answer of Give three examples of how YouTube is...

Question 14

Buying a book online at Amazon is an example of social commerce.

Accepted Answer

A) True 
 B)False

Question 15

Ratings, reviews, and recommendations

Accepted Answer

A)  Are always provided by businesses on their Web site. 
B)  Are posted by experts. 
C)  Are posted without compensation. 
D)  Are an aspect of social shopping. 
E)  Are not beneficial to the business 
A)  Are always provided by businesses on their Web site. 
B)  Are posted by experts. 
C)  Are posted without compensation. 
D)  Are an aspect of social shopping. 
E)  Are not beneficial to the business

Question 16

Which of the following is not a social networking site?

Accepted Answer

A)  Facebook 
B)  YouTube 
C)  Flickr 
D)  Wikipedia 
E)  LinkedIn 
A)  Facebook 
B)  YouTube 
C)  Flickr 
D)  Wikipedia 
E)  LinkedIn

Question 17

Which of the following is a type of collaborative consumption?

Accepted Answer

A)  Buying a new book from Amazon 
B)  Craigslist 
C)  Renting a car from Hertz or Avis 
D)  Buying a e-textbook from your bookstore 
A)  Buying a new book from Amazon 
B)  Craigslist 
C)  Renting a car from Hertz or Avis 
D)  Buying a e-textbook from your bookstore

Question 18

Social computing empowers customers to act.

Accepted Answer

A) True 
 B)False

Question 19

Refer to IT's About Business 9.1 - Tiger Tans and Gifts: Lisa Kelling is able to use her business's Facebook page to do the following:

Accepted Answer

A)  Create an online presence for her business 
B)  Provide information (e.g., location and times) about her business 
C)  Let customers place orders online 
D)  Post pictures of new product designs 
A)  Create an online presence for her business 
B)  Provide information (e.g., location and times) about her business 
C)  Let customers place orders online 
D)  Post pictures of new product designs

Question 20

Which of the following is a true statement about the impact of social computing on a business?

Accepted Answer

A)  There is a high cost to using viral marketing 
B)  It is difficult to gain information about customers 
C)  A small minority of individuals contribute the majority of feedback and can provide skewed data 
D)  Social computing does not allow for rapid feedback from customers. 
A)  There is a high cost to using viral marketing 
B)  It is difficult to gain information about customers 
C)  A small minority of individuals contribute the majority of feedback and can provide skewed data 
D)  Social computing does not allow for rapid feedback from customers.

Ads cannot appear as YouTube videos.

Social networks are helping marketing professionals understand who their customers are.

Human Resources departments only use social computing for external tasks.

Social ads are placed in paid-for media space on social networking Web sites.

How does social computing improve the customer experience? What benefits do the customers derive from using social computing?

LinkedIn is a _______________________ social networking site that makes money from advertising and services.

Businesses do not use social commerce for new products.

Refer to IT's About Business 9.6 - So You Want to Find a Job: Which of the following is a benefit of searching for a job online?

You just started to work on a project with three other people. You realize that everyone has their own notes, which makes it hard for you to keep track of what has been done and what still needs to be done. Which of the following applications would you suggest the team use?

Social computing is making it easier for recruiters to find good candidates and making it harder. Explain this statement.

A business that wants to create a forum allowing employees to interact with coworkers would benefit from utilizing__________.

The monitoring, collection, and analysis of socially generated data is called

Give three examples of how YouTube is redefining the entertainment business. Comment on the success or limitations of their efforts.

Buying a book online at Amazon is an example of social commerce.

Ratings, reviews, and recommendations

Which of the following is not a social networking site?

Which of the following is a type of collaborative consumption?

Social computing empowers customers to act.

Refer to IT's About Business 9.1 - Tiger Tans and Gifts: Lisa Kelling is able to use her business's Facebook page to do the following:

Which of the following is a true statement about the impact of social computing on a business?

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Ethics and Privacy

Information Security

Data and Knowledge Management

Networks

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Enterprise Resource Planning Systems

Customer Relationship Management and Supply Chain Management

Crm and Scm

Business Intelligence

Technology Guide 1 - Hardware

Technology Guide 2 - Software

Technology Guide 3 - Cloud Computing

Technology Guide 4 - Intelligent Systems

Filters

Exam 9: Social Computing

Ads cannot appear as YouTube videos.

Social networks are helping marketing professionals understand who their customers are.

Human Resources departments only use social computing for external tasks.

Social ads are placed in paid-for media space on social networking Web sites.

How does social computing improve the customer experience? What benefits do the customers derive from using social computing?

LinkedIn is a _______________________ social networking site that makes money from advertising and services.

Businesses do not use social commerce for new products.

Refer to IT's About Business 9.6 - So You Want to Find a Job: Which of the following is a benefit of searching for a job online?

You just started to work on a project with three other people. You realize that everyone has their own notes, which makes it hard for you to keep track of what has been done and what still needs to be done. Which of the following applications would you suggest the team use?

Social computing is making it easier for recruiters to find good candidates and making it harder. Explain this statement.

A business that wants to create a forum allowing employees to interact with coworkers would benefit from utilizing__________.

The monitoring, collection, and analysis of socially generated data is called

Give three examples of how YouTube is redefining the entertainment business. Comment on the success or limitations of their efforts.

Buying a book online at Amazon is an example of social commerce.

Ratings, reviews, and recommendations

Which of the following is not a social networking site?

Which of the following is a type of collaborative consumption?

Social computing empowers customers to act.

Refer to IT's About Business 9.1 - Tiger Tans and Gifts: Lisa Kelling is able to use her business's Facebook page to do the following:

Which of the following is a true statement about the impact of social computing on a business?

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Ethics and Privacy

Information Security

Data and Knowledge Management

Networks

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Enterprise Resource Planning Systems

Customer Relationship Management and Supply Chain Management

Crm and Scm

Business Intelligence

Technology Guide 1 - Hardware

Technology Guide 2 - Software

Technology Guide 3 - Cloud Computing

Technology Guide 4 - Intelligent Systems

Filters