Question 1

Using social computing tools to do market research

Accepted Answer

A)  Is only done by consumers 
B)  Is only done by businesses 
C)  Is expensive 
D)  Can foster closer customer relationships 
E)  Uses only data provided to the business. 
A)  Is only done by consumers 
B)  Is only done by businesses 
C)  Is expensive 
D)  Can foster closer customer relationships 
E)  Uses only data provided to the business.

Question 2

The reliability of the content in Wikipedia, the online encyclopedia, is questionable because

Accepted Answer

A)  All of the administrators are volunteers. 
B)  No author has to identify himself or herself. 
C)  The content is updated all the time. 
D)  It is difficult to test the authenticity of the content due to the fact that anyone can contribute content. 
E)  All of the above are reasons why the content is questionable. 
A)  All of the administrators are volunteers. 
B)  No author has to identify himself or herself. 
C)  The content is updated all the time. 
D)  It is difficult to test the authenticity of the content due to the fact that anyone can contribute content. 
E)  All of the above are reasons why the content is questionable.

Question 3

Which of the following is true about social commerce?

Accepted Answer

A)  Social commerce only benefits customers. 
B)  Social commerce only benefits businesses. 
C)  Businesses can easily learn about customers' experiences. 
D)  Social commerce is only concerned with the selling process. 
E)  New products are never tested via social commerce. 
A)  Social commerce only benefits customers. 
B)  Social commerce only benefits businesses. 
C)  Businesses can easily learn about customers' experiences. 
D)  Social commerce is only concerned with the selling process. 
E)  New products are never tested via social commerce.

Question 4

Social computing increases the need for customer service.

Accepted Answer

A) True 
 B)False

Using social computing tools to do market research

The reliability of the content in Wikipedia, the online encyclopedia, is questionable because

Which of the following is true about social commerce?

Social computing increases the need for customer service.

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Ethics and Privacy

Information Security

Data and Knowledge Management

Networks

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Enterprise Resource Planning Systems

Customer Relationship Management and Supply Chain Management

Crm and Scm

Business Intelligence

Technology Guide 1 - Hardware

Technology Guide 2 - Software

Technology Guide 3 - Cloud Computing

Technology Guide 4 - Intelligent Systems

Filters

Exam 9: Social Computing

Using social computing tools to do market research

The reliability of the content in Wikipedia, the online encyclopedia, is questionable because

Which of the following is true about social commerce?

Social computing increases the need for customer service.

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Ethics and Privacy

Information Security

Data and Knowledge Management

Networks

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Enterprise Resource Planning Systems

Customer Relationship Management and Supply Chain Management

Crm and Scm

Business Intelligence

Technology Guide 1 - Hardware

Technology Guide 2 - Software

Technology Guide 3 - Cloud Computing

Technology Guide 4 - Intelligent Systems

Filters