Exam 15: Plug It in 1 Business Processes and Business Process Management

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An information system is a critical enabler of an organization's business processes. List the three areas in which information systems play a vital role. For each area, provide an example of how technology is or could be used in your college to improve its business processes.

(Essay)

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(34)

Question 21

BPR is BPI that is sustained over time.

(True/False)

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Question 22

The procurement process ends in the ___________ functional area.

(Multiple Choice)

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Question 23

Which of the following represents the correct order of phases in a successful BPI project?

(Multiple Choice)

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Question 24

BPM integrates disparate BPI initiatives to ensure consistent strategy execution.

(True/False)

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Question 25

Business processes can never be a liability as they make every organization unique.

(True/False)

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Question 26

___________ focuses on improving individual tasks.

(Multiple Choice)

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Question 27

Chevron's BPR effort was followed by a(n) __________-driven BPI effort.

(Multiple Choice)

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Question 28

The Chevron case illustrates how BPR, BPI, and BPM can help with improving or increasing __________.

(Multiple Choice)

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Question 29

NASCAR implemented an app from Google to replace its pre-race inspection form that used roughly 25,000 sheets of paper each season.

(True/False)

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Question 30

The product or a service created by the process are __________.

(Multiple Choice)

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Question 31

Materials, services, and information that flow through and are transformed as a result of process activities are __________.

(Multiple Choice)

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Question 32

_______________________________________ is/are responsible for the execution of cross-functional business processes.

(Essay)

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Question 33

_________________________________ is a radical approach to business process changes.

(Short Answer)

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Question 34

To ensure process standardization, Chevron implemented Nimbus, a ________ system.

(Multiple Choice)

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Question 35

____________ is NOT a functional area responsible for fulfillment.

(Multiple Choice)

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(45)

Question 36

Chevron pursued BPR, BPI, and BPM primarily because of its focus on customer service.

(True/False)

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(41)

Question 37

____________ integrates initiatives across an organization to ensure consistent strategy execution, but it does not involve a radical redesign of business processes.

(Multiple Choice)

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(36)

Question 38

Chevron's original goal was focused on ___________.

(Multiple Choice)

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Question 39

While technology can be used to execute processes, capture and store process data, and monitor process performance, these things cannot be fully automated yet.

(True/False)

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Question 40

Showing 21 - 40 of 64

An information system is a critical enabler of an organization's business processes. List the three areas in which information systems play a vital role. For each area, provide an example of how technology is or could be used in your college to improve its business processes.

BPR is BPI that is sustained over time.

The procurement process ends in the ___________ functional area.

Which of the following represents the correct order of phases in a successful BPI project?

BPM integrates disparate BPI initiatives to ensure consistent strategy execution.

Business processes can never be a liability as they make every organization unique.

___________ focuses on improving individual tasks.

Chevron's BPR effort was followed by a(n) __________-driven BPI effort.

The Chevron case illustrates how BPR, BPI, and BPM can help with improving or increasing __________.

NASCAR implemented an app from Google to replace its pre-race inspection form that used roughly 25,000 sheets of paper each season.

The product or a service created by the process are __________.

Materials, services, and information that flow through and are transformed as a result of process activities are __________.

_______________________________________ is/are responsible for the execution of cross-functional business processes.

_________________________________ is a radical approach to business process changes.

To ensure process standardization, Chevron implemented Nimbus, a ________ system.

____________ is NOT a functional area responsible for fulfillment.

Chevron pursued BPR, BPI, and BPM primarily because of its focus on customer service.

____________ integrates initiatives across an organization to ensure consistent strategy execution, but it does not involve a radical redesign of business processes.

Chevron's original goal was focused on ___________.

While technology can be used to execute processes, capture and store process data, and monitor process performance, these things cannot be fully automated yet.

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Data and Knowledge Management

Telecommunications and Networking

Business Analytics

Ethics and Privacy

Information Security

Social Computing

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Information Systems Within the Organization

Customer Relationship Management

Supply Chain Management

Acquiring Information Systems and Applications

Plug It in 2 Hardware and Soft Ware

Plug It in 4 Cloud Computing

Plug It in 5 Artificial Intelligence

Plug It in 6 Project Management

Plug It in 7 Protecting Your Information Assets

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