Exam 8: Managing Human Resources

Scenario C. Use the information given below to answer the questions that follow. The attorney of a company has listed some problems occurring in the human resources department. The potential legal violations are: • Men were paid an average of ten percent more than women for the same jobs with the same performance levels. • Women were denied health insurance and encouraged to quit after they announced that they were pregnant. However, men with medical conditions did not meet with similar treatment. • Several employees who met the required qualifications were not being paid for working overtime. -In the context of the third problem, which of the following laws has the company violated?

In the context of human resources management, the planning stage involves:

Which of the following is true of the Landrum-Griffin Act (1959)?

In a collective bargaining agreement, a(n) _____ gives workers a voice in what goes on during contract negotiations and administration.

In the United States, what are the clauses that are common in a collective bargaining agreement?

In a collective bargaining agreement, the _____ clause includes the use of seniority to determine pay increases, job bidding, and the order of layoffs.

On a day-to-day basis, which of the following is a concern of human resources managers?

Programs that focus on identifying and reducing hidden biases against people with differences and developing the skills needed to manage a heterogeneous workforce is known as:

In the United States, demographic trends have contributed to a shortage of skilled and highly educated workers.

Scenario C. Use the information given below to answer the questions that follow. The attorney of a company has listed some problems occurring in the human resources department. The potential legal violations are: • Men were paid an average of ten percent more than women for the same jobs with the same performance levels. • Women were denied health insurance and encouraged to quit after they announced that they were pregnant. However, men with medical conditions did not meet with similar treatment. • Several employees who met the required qualifications were not being paid for working overtime. -In the context of the first problem, which of the following laws has the company violated?

Training designed to introduce new employees to their jobs and the company, and to familiarize them with policies, procedures, culture, and the like is known as:

Recruitment refers to:

Which of the following is true of a termination interview?

Scenario B. Use the information given below to answer the questions that follow. Sarah attended an interview for a job with a manufacturing firm. As she met all the minimum requirements for the post, she was not surprised when she received a formal job offer. However, a few days later, the firm informed her that the job offer had been revoked because the manager in that department felt that women should not work in a manufacturing environment. The firm assured her that the matter was nothing personal and wished her luck for her career. -In the context of the above scenario, which of the following statements is true?

Scenario A. Use the information given below to answer the questions that follow. The human resources (HR) department of Kleen Kars, an auto detailing company, set about comparing the number and type of employees it expected to have with what they predicted would be needed to support the growth desired. They determined they would need to hire six additional employees, as well as retain those that were currently employed. Next, they initiated a recruitment program and revised the pay system. Now, the HR department is about to begin a formal process to evaluate how well the recruiting and retention was done and whether the staff levels are appropriate at present. -When the HR department examined the results of activities such as recruitment and retention to support Kleen Kar's organizational goals, which stage of the HR planning process were they in?

Which of the following is true of the provisions of the Occupational Safety and Health Act (OSHA) of 1970?

The most popular selection tools are applications and résumés.

In the context of employee benefits, _____ provides financial support to employees laid off for reasons they cannot control.

People are a source of competitive advantage when their skills, knowledge, and abilities are not equally available to all competitors.

In the context of labor relations, _____ refers to the use of a neutral third party, typically jointly selected, to resolve a dispute.