Exam 6: Personal and Interprofessional Communication

Intrapersonal communication is one of three levels of communication. Intrapersonal communication involves

Which type of organizational communication occurs among people with similar status?

Which of the following is involved in listening?

Which of the following trends benefits from nurses' ability to adapt the principles of communication?

Which form of communication is touching considered to be?

Which of these is the "who" in the process of communication?

Green (2005) cites that generational differences in the workplace can create tension in the workplace.

Elizabeth now begins to cry. George leans forward and states, "Elizabeth, it is okay to cry. Please tell me where the pain is and I will try to help you get comfortable. Is it okay if I help you?" Identify the effective communication skills that demonstrate caring and the use of supportive therapeutic communication skills used by the nurse.

Which type of organizational communication occurs when a nurse recommends to her nurse manager a more efficient approach to organizing care?

Public communication is one of three levels of communication cited by the author. Public communication involves

George the nurse is seated in a chair that allows him to be at eye level with his client Elizabeth. The nurse is maintaining eye contact and is leaning slightly forward toward his client. After listening to Elizabeth, George restates what the client has told him to make sure he has understood her. Identify the effective communication skills that demonstrate caring and the use of supportive therapeutic communication skills used by the nurse.

Which one of the following factors can be considered a barrier to communication?

Giving advice to another person can become a barrier to communication, especially if the nurse does not allow the client to make their own decisions. The nurse can prevent this by

Which type of organizational communication occurs when team members discuss discharge planning?

According to the text, which of the following factors will MOST influence the interactive process of communication?

Interpersonal communication is one of three levels of communication cited by the author. Interpersonal communication involves

Which of the following factors is essential to verbal communication?

Anger can be dealt with in several ways, but all have potential drawbacks. Which one of the following reactions can result from anger?

Medication reconciliation is a formal process of identifying a complete and accurate list of medications a client is taking, and using the list to provide correct medication information for the client at each transaction of care. What actions taken by the nurse demonstrate her/his ability to collect required data prior to medication administration demonstrate their ability to maintain acceptable medication safety practices? (Select all that apply.) The nurse will

Communication through emails is very important. List and describe four (4) professional communication tips that should be used when drafting and sending a professional email.