Exam 12: Managing and Reporting Performance

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Service level agreements are used within organisations to establish which services are to be provided and set the transfer price for these services.

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Fragrance Pty Ltd has two divisions: the Cologne Division and the Bottle Division.The company is decentralised and each division is evaluated as a profit centre.The Bottle Division produces bottles that can be used by the Cologne Division.The Bottle Division's variable manufacturing cost per unit is $2.00 and shipping costs are $0.10 per unit.The Bottle Division's external sales price is $3.00 per unit.No shipping costs are incurred on sales to the Cologne Division.The Cologne Division can purchase similar bottles in the external market for $2.50.Assume the Bottle Division has no excess capacity and can sell everything produced externally.Using the general rule,the transfer price from the Bottle Division to the Cologne Division would be:

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Which of the following are characteristics of shared service units? i.Head office dominates ii.Usually structured as a cost centre iii.Services tend to be standardised

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Which of the following is not an example of a responsibility centre?

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When management is using performance reports to evaluate the performance of a business unit manager,which of the following costs should be considered:

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Business unit profit and loss statements show:

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Which of the following statements about business unit reporting is/are true? i.Business unit reports distinguish between costs that are controllable by the business unit manager and costs that are beyond the influence of the business unit manager ii.These statements must be presented in an absorption-costing format. iii.Business unit reporting shows profit and loss statements for the company as a whole and for its major business units.

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One advantage of business unit reports is that they make a distinction between business units and:

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