Exam 9: Interpersonal Relationships in a Global Work Context

In a survey conducted in the United States, China, and Korea, Neuman and his colleagues (2004) asked managers and business students to what extent task and relationship conflict were a roadblock to success. Virtually all ___________ reported that they believed that task-related conflict was a barrier to success.

There is no such thing as an interpersonal style that is culture neutral.

Cultures that have a collectivist value system also tend to have

Rational mental models that are characterized as broad cultural dimensions include:

Box 9.2: In a series of field studies on workgroups, Mexicans, Mexican Americans, and European Americans were asked to view recordings of a team meeting and later report what they could remember about what happened in the meeting. What were the results of the studies?

The ________ national government launched a campaign to eliminate the social practice of arriving 15 to 30 minutes late to business meetings and social events.

The process through which "face" is regulated in a particular cultural context refers to:

What author was credited with proposing the first concept of a relational mental model?

According to three interrelated dimensions - face and harmony orientation; relationship versus task orientation; and direct versus indirect communication - how does the cultural context affect communication styles?

Research reveals links between the cultural context continuum of low to high context and the cultural value system.