Question 1

Learning experts believe that _______________ is the most important principle of learning.

Accepted Answer

A)  punishment 
B)  reward 
C)  reinforcement 
D)  repetition 
A)  punishment 
B)  reward 
C)  reinforcement 
D)  repetition

Question 2

Summarize Lawler's conclusions concerning individual satisfaction.

Accepted Answer

Lawler's summary of research on individu

Question 3

An individual pay-for-performance reward system does not properly fit an organization that is designed to use teams because it fosters competition.

Accepted Answer

A) True 
 B)False

Question 4

Effective performance evaluation is a continuous, ongoing process.

Accepted Answer

A) True 
 B)False

Question 5

Who among the following would be the least suited to an open pay system?

Accepted Answer

A)  Librarian 
B)  Salesperson 
C)  Recruiter 
D)  Fruit picker 
A)  Librarian 
B)  Salesperson 
C)  Recruiter 
D)  Fruit picker

Question 6

A person's preferred rewards vary _______________.

Accepted Answer

A)  at different points in a person's career 
B)  at different ages 
C)  in different situations 
D)  All of the choices are correct. 
A)  at different points in a person's career 
B)  at different ages 
C)  in different situations 
D)  All of the choices are correct.

Question 7

_______________ means that the employee perceives that there is a real linkage between his or her performance and the rewards received.

Accepted Answer

A)  True sight 
B)  True linkage 
C)  Line of sight 
D)  Co-dependence 
A)  True sight 
B)  True linkage 
C)  Line of sight 
D)  Co-dependence

Question 8

In conventional pay systems, _______________ determine(s) the pay rate and range.

Accepted Answer

A)  the job 
B)  acquired skills 
C)  seniority 
D)  the pay grade 
A)  the job 
B)  acquired skills 
C)  seniority 
D)  the pay grade

Question 9

Organizational resources and government regulations are two of the many factors that must be considered when developing and maintaining reward programs.

Accepted Answer

A) True 
 B)False

Question 10

What are the three main objectives of reward programs?

Accepted Answer

The main objectives of reward programs a

Question 11

When employees are allowed to participate in a two-way exchange during the evaluation process, they are more satisfied with the feedback communication.

Accepted Answer

A) True 
 B)False

Question 12

While the relationship between rewards and satisfaction is not perfectly understood it is generally recognized that reward packages satisfy three criteria. What are these criteria?

Accepted Answer

The relationship between rewards and sat

Question 13

Research on reinforcement schedules has shown that higher rates of response are usually achieved with ratio schedules than with interval schedules.

Accepted Answer

A) True 
 B)False

Question 14

What are the three major theoretical approaches to reward administration?

Accepted Answer

Three major theoretical approa

Question 15

Skill-based pay systems have at least four potential advantages. Identify two of them.

Accepted Answer

Any two of the following: (1) Because wo

Question 16

Name five uses of an employee evaluation.

Accepted Answer

Any five of the following: (1) Provide a

Question 17

For the open pay system to be motivational for employees, ___________________.

Accepted Answer

A)  an employee's effort must be linked to short-term performance. 
B)  measures need to be available for all important aspects of a job 
C)  measures need to be available for most important aspects of a job 
D)  Both A and B. 
A)  an employee's effort must be linked to short-term performance. 
B)  measures need to be available for all important aspects of a job 
C)  measures need to be available for most important aspects of a job 
D)  Both A and B.

Question 18

A typical Scanlon plan measures the _______________ costs required to produce goods or services during a base period.

Accepted Answer

A)  labor 
B)  raw product 
C)  management 
D)  manufacturing 
A)  labor 
B)  raw product 
C)  management 
D)  manufacturing

Question 19

If high performance is the goal, and it is almost impossible to achieve that goal due to limited resources, then _______________ is not an appropriate way to administer rewards.

Accepted Answer

A)  positive reinforcement 
B)  modeling and social imitation 
C)  expectancy theory 
D)  All of the choices are correct. 
A)  positive reinforcement 
B)  modeling and social imitation 
C)  expectancy theory 
D)  All of the choices are correct.

Question 20

Broadbanding emphasizes _______________.

Accepted Answer

A)  job titles 
B)  grades 
C)  job descriptions 
D)  All of the choices are correct 
A)  job titles 
B)  grades 
C)  job descriptions 
D)  All of the choices are correct

Learning experts believe that _______________ is the most important principle of learning.

Summarize Lawler's conclusions concerning individual satisfaction.

An individual pay-for-performance reward system does not properly fit an organization that is designed to use teams because it fosters competition.

Effective performance evaluation is a continuous, ongoing process.

Who among the following would be the least suited to an open pay system?

A person's preferred rewards vary _______________.

_______________ means that the employee perceives that there is a real linkage between his or her performance and the rewards received.

In conventional pay systems, _______________ determine(s) the pay rate and range.

Organizational resources and government regulations are two of the many factors that must be considered when developing and maintaining reward programs.

What are the three main objectives of reward programs?

When employees are allowed to participate in a two-way exchange during the evaluation process, they are more satisfied with the feedback communication.

While the relationship between rewards and satisfaction is not perfectly understood it is generally recognized that reward packages satisfy three criteria. What are these criteria?

Research on reinforcement schedules has shown that higher rates of response are usually achieved with ratio schedules than with interval schedules.

What are the three major theoretical approaches to reward administration?

Skill-based pay systems have at least four potential advantages. Identify two of them.

Name five uses of an employee evaluation.

For the open pay system to be motivational for employees, ___________________.

A typical Scanlon plan measures the _______________ costs required to produce goods or services during a base period.

If high performance is the goal, and it is almost impossible to achieve that goal due to limited resources, then _______________ is not an appropriate way to administer rewards.

Broadbanding emphasizes _______________.

Effective Managers Understand Organizational Behavior

National and Organizational Culture

Individual Differences at Work

Perceptions and Attributions

Motivation

Job Design and Performance

Managing Misbehavior

Managing Individual Stress

Groups and Teams

Managing Conflict and Negotiations

Power and Politics

Communication

Decision Making

Leadership

Organizational Structure and Design

Managing Organizational Change

Filters

Exam 7: Evaluation and Rewards Influence Behavior

Learning experts believe that _______________ is the most important principle of learning.

Summarize Lawler's conclusions concerning individual satisfaction.

An individual pay-for-performance reward system does not properly fit an organization that is designed to use teams because it fosters competition.

Effective performance evaluation is a continuous, ongoing process.

Who among the following would be the least suited to an open pay system?

A person's preferred rewards vary _______________.

_______________ means that the employee perceives that there is a real linkage between his or her performance and the rewards received.

In conventional pay systems, _______________ determine(s) the pay rate and range.

Organizational resources and government regulations are two of the many factors that must be considered when developing and maintaining reward programs.

What are the three main objectives of reward programs?

When employees are allowed to participate in a two-way exchange during the evaluation process, they are more satisfied with the feedback communication.

While the relationship between rewards and satisfaction is not perfectly understood it is generally recognized that reward packages satisfy three criteria. What are these criteria?

Research on reinforcement schedules has shown that higher rates of response are usually achieved with ratio schedules than with interval schedules.

What are the three major theoretical approaches to reward administration?

Skill-based pay systems have at least four potential advantages. Identify two of them.

Name five uses of an employee evaluation.

For the open pay system to be motivational for employees, ___________________.

A typical Scanlon plan measures the _______________ costs required to produce goods or services during a base period.

If high performance is the goal, and it is almost impossible to achieve that goal due to limited resources, then _______________ is not an appropriate way to administer rewards.

Broadbanding emphasizes _______________.

Effective Managers Understand Organizational Behavior

National and Organizational Culture

Individual Differences at Work

Perceptions and Attributions

Motivation

Job Design and Performance

Managing Misbehavior

Managing Individual Stress

Groups and Teams

Managing Conflict and Negotiations

Power and Politics

Communication

Decision Making

Leadership

Organizational Structure and Design

Managing Organizational Change

Filters