Exam 1: Learning About Organizational Behavior

Meena has been denied a job at a day care center because she has not had children. This would be an example of an effect of ________ of diversity on organizational behavior.

In Teams Competency: According to Grant Reid, President and CEO of Mars, Inc., if a team can't answer the question ______ then that team doesn't have a purpose.

In Across Cultures Competency: According to J. Frank Brown, former dean of INSEAD, Carlos Ghosn personifies the essence of a transcultural leader by recognizing that cultural diversity is an integral component of his organization's success.

What is an ethical dilemma, and why are such dilemmas important for managers? How might an ethical dilemma be resolved through the application of the ethics competency?

The _______ competency includes the knowledge, skills, and abilities to recognize and embrace similarities and differences among nations and cultures.

All of the following are secondary categories of diversity EXCEPT

In Ethics Competency, when recently-installed CEO of GM, Mary Barra, became aware of the ignition switch problems, she told consumers

In Communication Competency: John Legere, CEO of T-Mobile, typically communicates with his customers face-to-face.

The field of organizational behavior is characterized by a _______ approach in how it strives to understand and improve people-organization relations.

The _______ competency includes the knowledge, skills, and abilities to value unique individual, group, and organizational characteristics, embrace such characteristics as potential sources of strength, and appreciate the uniqueness of each.

Differentiate between the concepts of career, career development, and career plan. To which key competency are they most closely related?

Define the term competency, and briefly describe the seven competencies for success in organizational behavior. Consider a situation in which an employee has decided to take a continuing education course that might enhance her job performance and the performance of her team. Specify which one(s) of the seven foundation competencies may be demonstrated through this action. Explain your choices.

Which of the following statements regarding ethical dilemmas is FALSE?

Hunter enrolled in a continuing education course in the hope that it might enhance his job performance. He is demonstrating the ______ competency.

Aetna embraces diversity as is evidenced by the fact that _____ of its employees are female.

What term refers to the individual's choice of occupation, organization, and career path?

Which function of effective leaders and managers involves accepting success or failure?

What are the two common categories of diversity in organizations?

In Change Competency: Indra Nooyi of PepsiCo has helped shift the company's portfolio to _____ products.

In Learning from Experience: According to Indra Nooyi, CEO of PepsiCo, one of the ways to inspire people is to