Exam 9: Work Teams and Groups

Match the following: -Punctuated equilibrium

Performance norms are among the most important group norms from the organization's perspective.

Identify the stages of group development in Tuckman's five­stage model, and briefly discuss the differences between the five­stage model and Gersick's Punctuated Equilibrium Model.

The presence of a wild turkey in the top management team can be a particularly positive force.

An upper echelon is a top-level executive team in an organization.

Demographic dissimilarity may have positive or negative effects in teams and on team members.

For successful chief executive officers, the peak performance years mostly occur at about:

Dependence on guidance and direction is the primary characteristic in the forming stage.

Diversity in groups can enhance performance and lead to new ways of thinking.

Match the following: -Self-managed teams

The standards that a work group uses to evaluate the behavior of its members are called .

All work teams are groups, but not all groups are work teams.

Match the following: -Behavioral norms

Match the following: -Challenger

Cooperative rewards in work teams will have the most effective impact on:

Self-managed teams are sometimes called .

Work team effectiveness in the new team environment requires management's attention to both:

Culturally diverse top teams help organizations limit .

Match the following: -Consensus testing

As a member of a quality circle, you frequently check with other members to make sure all are focused on the same problem and that everyone has opportunities to contribute. You are performing the group maintenance function of: