Multiple Choice
Identify the incorrect statement concerning inseparable services.
A) Inseparable services cannot be inventoried, and thus direct sale is the only feasible channel of distribution.
B) Service quality is sometimes unable to be completely standardized due to the inability to completely mechanize the service encounter.
C) Tangible representations of the service can serve to overcome the inseparability problem.
D) Inseparability of services does not impact issues dealing with the selection of channels of distribution and service quality.
Correct Answer:
Verified
Correct Answer:
Verified
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