Jackson, the Sales Representative of a European Manufacturer of Commercial

Multiple Choice

Jackson, the sales representative of a European manufacturer of commercial heavy duty washing machines, calls on the hotels in California. During a sales call, he asks the housekeeping manager of a hotel "How many bed sheets do you wash in a day, on average?" This question can be classified as a(n) ________ question.

A) situation
B) problem
C) implication
D) need-payoff
E) consequence