Multiple Choice
On his way home from school, Daoud stopped at Wendy's and placed his order for a grilled chicken combo using the drive-through microphone. Which type of service encounter did Daoud have with Wendy's when he ordered his meal?
A) Remote
B) Phone
C) Detached
D) Public
E) Collective
Correct Answer:
Verified
Correct Answer:
Verified
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