Question 1

Before a project team meeting, the ____ should determine whether a meeting is really necessary, the purpose of the meeting, and who needs to participate in the meeting.

Accepted Answer

A)   the project team
B)   the team member that identified a problem
C)   the project manager
D)   the customer C

Question 2

Some changes are trivial; others are major, affecting the project work scope, cost, and schedule.

Accepted Answer

A) True 
 B)False  True

Question 3

Which of the following statements is incorrect regarding a meeting summary document?

Accepted Answer

A)   It should be concise and kept to one page if possible.
B)   It should confirm decisions that were made
C)   It should list the action items, including who is responsible, the estimated completion date, and expected deliverables.
D)   It should be distributed to only the individuals who attended the meeting. D

Question 4

An agenda should be distributed ____ of the meeting to those invited.

Accepted Answer

A)   at the beginning
B)   on the morning
C)   well in advance
D)   before the end

Question 5

In many technical projects there are ____ design review meetings.

Accepted Answer

A)   one
B)   two
C)   three
D)   more than three

Question 6

A project status review meeting is usually led or called by

Accepted Answer

A)   the project team.
B)   the team member that identified a problem.
C)   the project manager.
D)   the customer.

Question 7

Projects that involve a design phase, such as an information system project, may require one or more ____ meetings to ensure that the customer agrees with or approves of the approach developed by the project contractor.

Accepted Answer

A)   status review
B)   problem-solving
C)   technical design review
D)   communications flow

Question 8

The project manager should use simple language that the audience will understand.

Accepted Answer

A) True 
 B)False

Question 9

Memos and letters are ways to efficiently communicate with a group of people when it's impractical to have a meeting or when the information needs to be disseminated in a timely manner.

Accepted Answer

A) True 
 B)False

Question 10

In many cases it is a good idea to ask when it would be a good time to get together and how long you need to talk.

Accepted Answer

A) True 
 B)False

Question 11

The ____ needs to provide opportunities for regular two-way communication with each ____, not just when an issue or concern is identified.

Accepted Answer

A)   project manager, stakeholder
B)   risk identifier, risk mitigater
C)   communication plan manager, communication channel
D)   communication coordinator, colleague

Question 12

The project manager should prepare notes or a final outline to use or refer to during the presentation.

Accepted Answer

A) True 
 B)False

Question 13

A group ____ is a groupware that is particularly useful for idea generation and brainstorming.It allows session participants to provide their own input simultaneously and to contribute anonymously when appropriate.

Accepted Answer

A)   content management system
B)   document management system
C)   decision support system
D)   collaborative web workspace

Question 14

Projects that involve a design phase, such as an information system project, may require one or more technical ____ to ensure that the customer agrees with or approves of the design.

Accepted Answer

A)   project status review meetings
B)   problem-solving meetings
C)   design review meetings
D)   post-project evaluation meetings

Question 15

The purpose of the ____ review meeting is to get the customer's agreement on the design approach.

Accepted Answer

A)   detailed design
B)   preliminary design
C)   final design
D)   preliminary status

Question 16

When a problem or potential problem is identified by an individual project team member, that person should promptly call a ____ meeting with other appropriate individuals, not wait for a future ____ meeting.

Accepted Answer

A)   status review, problem-solving
B)   problem-solving, status review
C)   technical design review, problem-solving
D)   communications flow, status review

Question 17

____ are another collaboration tool that can provide a central repository for project information and capture the efforts of team members into a managed content environment.

Accepted Answer

A)   Document management systems
B)   Groupware
C)   Content management systems
D)   Web videoconferencing

Question 18

Progress reports usually cover a specified period, the reporting period that could be a week, a month, a quarter, or whatever best fits the project.

Accepted Answer

A) True 
 B)False

Question 19

Regular and open communication, trust, respect, open-mindedness, and a positive win-win attitude are keys to successful

Accepted Answer

A)   stakeholder identification.
B)   stakeholder engagement.
C)   stakeholder communication.
D)   stakeholder monitoring and closing.

Question 20

The audience may be representatives of the customer's organization, the project organization's upper management, or the project team itself.

Accepted Answer

A) True 
 B)False

Exam 12: Project Communication and Documentation

Before a project team meeting, the ____ should determine whether a meeting is really necessary, the purpose of the meeting, and who needs to participate in the meeting.

Some changes are trivial; others are major, affecting the project work scope, cost, and schedule.

Which of the following statements is incorrect regarding a meeting summary document?

An agenda should be distributed ____ of the meeting to those invited.

In many technical projects there are ____ design review meetings.

A project status review meeting is usually led or called by

Projects that involve a design phase, such as an information system project, may require one or more ____ meetings to ensure that the customer agrees with or approves of the approach developed by the project contractor.

The project manager should use simple language that the audience will understand.

Memos and letters are ways to efficiently communicate with a group of people when it's impractical to have a meeting or when the information needs to be disseminated in a timely manner.

In many cases it is a good idea to ask when it would be a good time to get together and how long you need to talk.

The needs to provide opportunities for regular two-way communication with each , not just when an issue or concern is identified.

The project manager should prepare notes or a final outline to use or refer to during the presentation.

A group ____ is a groupware that is particularly useful for idea generation and brainstorming.It allows session participants to provide their own input simultaneously and to contribute anonymously when appropriate.

Projects that involve a design phase, such as an information system project, may require one or more technical ____ to ensure that the customer agrees with or approves of the design.

The purpose of the ____ review meeting is to get the customer's agreement on the design approach.

When a problem or potential problem is identified by an individual project team member, that person should promptly call a meeting with other appropriate individuals, not wait for a future meeting.

____ are another collaboration tool that can provide a central repository for project information and capture the efforts of team members into a managed content environment.

Progress reports usually cover a specified period, the reporting period that could be a week, a month, a quarter, or whatever best fits the project.

Regular and open communication, trust, respect, open-mindedness, and a positive win-win attitude are keys to successful

The audience may be representatives of the customer's organization, the project organization's upper management, or the project team itself.