The Transition from the _____ Stage to the _____ Stage

Multiple Choice

The transition from the _____ stage to the _____ stage of the customer relationship requires the development of trust.

A) Customers as acquaintances; customers as friends
B) Customers as strangers; Customers as acquaintances
C) Customers as partners; customers as acquaintances
D) Customers as acquaintances; customers as strangers
E) Customers as friends; customers as strangers