The Three Types of Benefits to Organizations of Maintaining and Developing

Multiple Choice

The three types of benefits to organizations of maintaining and developing a loyal customer base are:

A) Economic benefits; customer behavior benefits; human resource management benefits
B) Economic benefits; confidence benefits; social benefits
C) Customer behavior benefits; human resource management benefits; social benefits
D) Special treatment benefits; economic benefits; customer behavior benefits
E) Confidence benefits; social benefits; customer behavior benefits