Multiple Choice
As Thomas described his firm's landscape maintenance program to a buyer for Allentown Medical Center,the buyer interrupted,"Your program sounds like a winner,but I'm not interested in doing business because start-up landscaping firms go in and out of business in just a few months." Thomas responded with,"I'm sorry,but that simply is not true of our firm.We have been in the business for over 15 years." Thomas's response illustrates the _____ method of responding to objections.
A) compensation
B) boomerang
C) direct denial
D) referral
E) postpone
Correct Answer:
Verified
Correct Answer:
Verified
Q90: In which situations would a selling firm
Q91: In dealing with prospects and clients,salespeople should
Q92: After learning about the customer's perspective regarding
Q93: Price objections are best handled by lowering
Q94: Which of the following statements about objections
Q95: Although the referral method of handling objections
Q96: The greatest evidence of sincerity comes from
Q97: The use of a third-party testimonial letter
Q98: A product's value must be established after
Q100: Karen said to the sales executive of