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The 80-20 _____ Suggests That Salespeople Should Try to Listen

Question 1

Multiple Choice

The 80-20 _____ suggests that salespeople should try to listen 80 percent of the time and talk no more than 20 percent of the time.

A) talking model
B) personal-interpersonal differential
C) body language agreement model
D) listening rule
E) inflection-articulation zone

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