Question 1

Name a tendency of serial communication.

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Question 2

Define passive listening and active listening.

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Question 3

Once again, the department has survived the Christmas rush. Thank you all for your hard work and good humour. See you next year!

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Question 4

List three reasons why writing is so important.

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Question 5

To stay alive, the spoken idea relies on _________, whereas the written word needs only an adequate filing system.

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Question 6

Okay, everyone. Since we're not making any headway, let's adjourn for today and resume the discussion tomorrow morning.

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Question 7

Rapid speech is often interpreted as a signal of intelligence and _________, while a slower rate is perceived as more ________, people-oriented, and benevolent.

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Question 8

How 'bout them Canucks, eh! Hope you aren't too caught up in the playoffs to remember the United Way Benefit Lunch in the cafeteria this Thursday, May 19 from 12:00 to 2:00. C'mon out. All proceeds will go towards the company's United Way campaign.

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Question 9

When can a hypothetical question be problematic?

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Question 10

We're a growing, fast-paced ad agency seeking a bright enthusiastic person to join our customer service team. The post includes extensive phone contact with clients and media, and working to tight deadlines. In addition to excellent keyboarding and grammar skills, you need to effectively juggle 20 things at once without losing your cool-and be very detail-oriented. We offer a great work environment, convenient location, excellent benefits, and the chance to grow with us. For more details, call Leigh at....

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Exam 1: Thinking About Communication