Question 1

Describe some of the limitations of the human relations approach.

Accepted Answer

The human relations approach, while valuable in many ways, also has its limitations. One limitation is that it can be overly focused on the individual and their relationships within the organization, potentially neglecting broader systemic issues. This approach may also overlook the impact of larger societal and cultural factors on workplace dynamics.

Additionally, the human relations approach may not adequately address power dynamics within organizations. It can downplay the influence of hierarchy and authority, which are important factors in understanding workplace dynamics. This can lead to a lack of attention to issues of inequality and discrimination within the organization.

Furthermore, the human relations approach may not always provide concrete solutions to organizational problems. It can be more focused on improving interpersonal relationships and communication, rather than addressing larger structural issues that may be contributing to workplace issues.

Overall, while the human relations approach has its strengths, it is important to recognize its limitations and consider a more holistic approach to understanding and improving organizational dynamics.

Question 2

In general, all theories share which two features?

Accepted Answer

A)   Creative and constraining
B)   Individual and organizational
C)   Individual and cultural
D)   Historical and metaphorical D

Question 3

Classical approaches to management suggest that decision making should be centralized. In other words, a few key people who are central to all organizational processes should be responsible for making the majority of decisions.

Accepted Answer

A) True 
 B)False  True

Question 4

The text identifies slave narratives as an example of resistance narratives. These stories were hidden from the slaveholders but motivated individual slaves to persevere. This is an example of which of the following concepts?

Accepted Answer

A)   Hidden transcripts
B)   Domination narratives
C)   Performative spaces
D)   Power plays

Question 5

All theories are historical and metaphorical.

Accepted Answer

A) True 
 B)False

Question 6

Theories have less to do with thinking and more to do with doing.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following theorists proposed Theory Y as an alternative to the bureaucratic style of management?

Accepted Answer

A)   Rensis Likert
B)   Chester Barnard
C)   Mary Parker Follett
D)   Douglas McGregor

Question 8

Which of the following is not a feature of Frederick Taylor's system of scientific management?

Accepted Answer

A)   A focus on human relations
B)   Carefully developed chains of command
C)   Communication limited mainly to instructions and orders
D)   Divisions of labor

Question 9

Which of the following is one of the major critiques of the human resources approach?

Accepted Answer

A)   It tends to over-prioritize efficiency.
B)   It often ignores the pragmatics and politics of giving a voice to employees.
C)   Most managers do not prefer it.
D)   It is not really that distinct from the human relations approach.

Question 10

Describe the Hawthorne effect. Construct an example, different from those in the textbook, that illustrates this phenomenon.

Accepted Answer

The answer of Describe the Hawthorne effect. Construct an example,...

Question 11

How did Mary Parker Follett's arguments about organizations influence the development of the human relations approach?

Accepted Answer

The answer of How did Mary Parker Follett's arguments about...

Question 12

The Industrial Revolution gave rise to science, which values which two of the following concepts?

Accepted Answer

A)   Effectiveness and efficiency
B)   Creativity and constraint
C)   Predicting and controlling
D)   Organizing and communicating

Question 13

Which of the following approaches to management values hierarchy?

Accepted Answer

A)   Classical management
B)   Human relations
C)   Human resources
D)   All of the options are correct.

Question 14

Which of the following concepts explains how truth, power, and knowledge get constructed in everyday conversations?

Accepted Answer

A)   Domination narratives
B)   Classical approaches to management
C)   Hidden transcripts
D)   Postmodernism

Question 15

According to Rensis Likert, an exploitative/authoritative leadership style requires a high level of employee participation.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following approaches to management assumes that people are relatively self-directed and that they will exercise imagination and ingenuity when given the opportunity?

Accepted Answer

A)   Classical management
B)   Scientific management
C)   Human resources
D)   Theory Y management

Question 17

With which of the following concepts has the human resources approach faced the most difficulty in explaining the pragmatics and methods for implementation?

Accepted Answer

A)   Participation
B)   Control
C)   Efficiency
D)   Feedback

Question 18

Which of the following theoretical approaches is characterized by a strict division of labor and the power and authority of management?

Accepted Answer

A)   Theory Y management
B)   Classical management
C)   Critical postmodernism
D)   Feminist theory

Question 19

Bureaucracy argues for a rigid separation of personal life from work life.

Accepted Answer

A) True 
 B)False

Question 20

Define what the text means by "theory." Give an example of a personal theory that you have developed to guide your actions.

Accepted Answer

The answer of Define what the text means by "theory."...

Exam 3: Three Early Perspectives on Organizations and Communication

Describe some of the limitations of the human relations approach.

In general, all theories share which two features?

Classical approaches to management suggest that decision making should be centralized. In other words, a few key people who are central to all organizational processes should be responsible for making the majority of decisions.

The text identifies slave narratives as an example of resistance narratives. These stories were hidden from the slaveholders but motivated individual slaves to persevere. This is an example of which of the following concepts?

All theories are historical and metaphorical.

Theories have less to do with thinking and more to do with doing.

Which of the following theorists proposed Theory Y as an alternative to the bureaucratic style of management?

Which of the following is not a feature of Frederick Taylor's system of scientific management?

Which of the following is one of the major critiques of the human resources approach?

Describe the Hawthorne effect. Construct an example, different from those in the textbook, that illustrates this phenomenon.

How did Mary Parker Follett's arguments about organizations influence the development of the human relations approach?

The Industrial Revolution gave rise to science, which values which two of the following concepts?

Which of the following approaches to management values hierarchy?

Which of the following concepts explains how truth, power, and knowledge get constructed in everyday conversations?

According to Rensis Likert, an exploitative/authoritative leadership style requires a high level of employee participation.

Which of the following approaches to management assumes that people are relatively self-directed and that they will exercise imagination and ingenuity when given the opportunity?

With which of the following concepts has the human resources approach faced the most difficulty in explaining the pragmatics and methods for implementation?

Which of the following theoretical approaches is characterized by a strict division of labor and the power and authority of management?

Bureaucracy argues for a rigid separation of personal life from work life.

Define what the text means by "theory." Give an example of a personal theory that you have developed to guide your actions.