Multiple Choice
If you walk into your prospect's office and she says, "I'm sorry, but there's no use in our talking. I am satisfied with my current suppliers. Thanks for coming by." You should use a ________ question to move the conversation from the negative ground to a more positive condition.
A) direct
B) nondirective
C) rephrasing
D) directional
E) redirect
Correct Answer:

Verified
Correct Answer:
Verified
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