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    Business
  3. Study Set
    Managing for Quality
  4. Exam
    Exam 5: Focusing On Customers
  5. Question
    Expected Quality Is a Measure of What a Manufacturer Thinks
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Expected Quality Is a Measure of What a Manufacturer Thinks

Question 36

Question 36

True/False

Expected quality is a measure of what a manufacturer thinks customers want in a product or service.

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