Multiple Choice
Building and sustaining performance excellence requires all of the following EXCEPT:
A) strong hierarchy in the organizational structure.
B) a commitment to change and long-term sustainability.
C) the adoption of sound practices and implementation strategies.
D) continual organizational learning.
Correct Answer:

Verified
Correct Answer:
Verified
Q13: In traditional management,customers are within the enterprise
Q14: In the textbook,learning that helps an organization
Q15: Organizational changes resulting from operational assessment activities
Q16: Perhaps the most significant cause of failure
Q17: The Baldrige National Quality Program instrument for
Q19: Managers that review the company's current quality
Q20: According to the International Quality Study best
Q21: ISO 9000 can be implemented in an
Q22: Which of the following is NOT recognized
Q23: An important implication of the International Quality