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    Managing for Quality
  4. Exam
    Exam 9: Leading, building, and Sustaining Performance Excellence
  5. Question
    Managers That Review the Company's Current Quality Practices and Procedures
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Managers That Review the Company's Current Quality Practices and Procedures

Question 19

Question 19

Multiple Choice

Managers that review the company's current quality practices and procedures before implementing total quality practices are demonstrating:


A) group consciousness.
B) due diligence.
C) self assessment.
D) internal benchmarking.

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