Multiple Choice
The Baldrige National Quality Program instrument for self-assessment is called:
A) Are we making progress?
B) Self-assessment index
C) Quarterly progress card
D) Where are we headed?
Correct Answer:
Verified
Correct Answer:
Verified
Q12: In TQ management,performance appraisal,recognition,and reward systems place
Q13: In traditional management,customers are within the enterprise
Q14: In the textbook,learning that helps an organization
Q15: Organizational changes resulting from operational assessment activities
Q16: Perhaps the most significant cause of failure
Q18: Building and sustaining performance excellence requires all
Q19: Managers that review the company's current quality
Q20: According to the International Quality Study best
Q21: ISO 9000 can be implemented in an
Q22: Which of the following is NOT recognized