Multiple Choice
In the textbook,learning that helps an organization to survive is called _____ learning,while learning that enhances the organization's capacity to create is called _____ learning.
A) adaptive, generative
B) catch-up, advancement
C) survival, creative
D) reactive, proactive
Correct Answer:
Verified
Correct Answer:
Verified
Q9: Process change is often confined to a
Q10: Most firms seek to adopt a total
Q11: Contrary to some research,other evidence suggests that
Q12: In TQ management,performance appraisal,recognition,and reward systems place
Q13: In traditional management,customers are within the enterprise
Q15: Organizational changes resulting from operational assessment activities
Q16: Perhaps the most significant cause of failure
Q17: The Baldrige National Quality Program instrument for
Q18: Building and sustaining performance excellence requires all
Q19: Managers that review the company's current quality