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    Exam 14: Customer Satisfaction and Customer Relationships
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    __________ Cultures Appreciate the Relational Aspects of Front-Line Employees More
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__________ Cultures Appreciate the Relational Aspects of Front-Line Employees More

Question 51

Question 51

Multiple Choice

__________ cultures appreciate the relational aspects of front-line employees more.


A) Collectivistic
B) Pessimistic
C) Individualistic
D) Optimistic

Correct Answer:

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