Multiple Choice
Which of the following is NOT typically in a CRM database?
A) complaints
B) market share data
C) rate of response to marketing offers
D) contact information
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q47: Science Tech Inc.is a company that provides
Q48: Experiences are always direct; they cannot be
Q49: Research shows that satisfied customers result in<br>A)
Q50: Core components don't affect a customer's satisfaction
Q51: _ cultures appreciate the relational aspects of
Q53: CRM programs are tools used by companies
Q54: Marketers are interested in customers' perceptions and
Q55: In calculating customer lifetime value (CLV), time
Q56: The hierarchy of customer behavior is<br>A) trial,
Q57: The most trusted source of expectations is<br>A)