Multiple Choice
Alana operates a wedding preparation service that helps brides-to-be in the planning of their weddings. To maintain a quality image and a standardized offering, Alana provides extensive training for each of her employees. What unique aspect of services is Alana trying to address?
A) impressionability
B) intangibility
C) inconsistency
D) inseparability
E) uniqueness of the service
Correct Answer:
Verified
Correct Answer:
Verified
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