Martin Is Looking at the Number of Sales Calls, Travel

Multiple Choice

Martin is looking at the number of sales calls, travel time and office work time of his sales force. Martin's goal in time and utilization analysis is to have salespeople:

A) Maximize face-to-face customer time
B) Minimize output
C) Develop a CRM system to replace anchored ratings
D) Expedite expense maximization
E) All of the above