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    Exam 3: Linking Strategies and the Sales Role in the Era of Customer Relationship Management
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    Your School Is Implementing a New CRM Initiative
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Your School Is Implementing a New CRM Initiative

Question 22

Question 22

Multiple Choice

Your school is implementing a new CRM initiative. Which of the following questions should they ask?


A) What do our investors want and expect?
B) How do we centralize control?
C) Who are we?
D) How do we increase our control for change?
E) All of the above

Correct Answer:

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