Multiple Choice
Tom works as flight attendant and puts in long hours serving unhappy customers.The management, noticing his efforts, recommends him for the Star of the Year Award.This reward strategy will help in reducing the gap.
A) communication
B) standards
C) knowledge
D) communion
E) delivery
Correct Answer:
Verified
Correct Answer:
Verified
Q26: Firms engaged primarily in selling products view
Q103: An excellent and straightforward method for assessing
Q104: The hotel scored high on the responsiveness
Q105: A well-known airline company trains its employees
Q106: Any intangible offering that involves a deed,
Q107: Which of the following is true regarding
Q108: Kathy plans a weekend getaway to a
Q109: The service dimension that refers to the
Q110: Distributive fairness refers to the customer's perception
Q111: A new hotel in the city styles