Multiple Choice
ISO 9001:2008 provides a tested framework for a systematic approach to consistently delivering product that satisfies customers' expectations by managing:
A) supplier relationships.
B) total cost of ownership.
C) process capability.
D) six sigma.
E) organizational processes.
Correct Answer:
Verified
Correct Answer:
Verified
Q2: Reliability refers to the match between a
Q3: Kaizen is a Japanese term for process
Q4: The role and responsibilities of supply may
Q5: A six sigma 6σ) approach to quality:<br>A)
Q6: Statistical process control SPC) is a technique
Q7: External failure costs are incurred when poor-quality
Q8: Deming's 14 points stress the importance of:<br>A)
Q9: A supplier certification program:<br>A) adds cost to
Q10: Upper UCL) and lower control limits LCL):<br>A)
Q11: It is unreasonable to expect a supplier