Question 1

Functional structure refers to a way of reinforcing behaviors that respond to the marketplace. All activities associated with a particular product or family of products are brought together in a divisional unit.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is correct when both divisional and functional structures exist in an overlapping fashion, allowing for dual focus?

Accepted Answer

A)  functional structure 
B)  divisional structure 
C)  matrix structure 
D)  vertical structure 
E)  geographical structure

Question 3

__________refers to a structure meant to reinforce focus on the functional or technical tasks of the organization.

Accepted Answer

A)  Functional structure 
B)  Horizontal structure 
C)  Vertical structure 
D)  Dynamic structure 
E)  none of the above

Question 4

Horizontally linked structures focus employees on the interrelated activities of the value chain.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is NOT a liability of divisional structures?

Accepted Answer

A)  increased cost of functional duplication 
B)  potential for functional silos within divisions 
C)  lack of coordination across product lines 
D)  confusing reporting lines 
E)  all of the above

Question 6

Structural, system and technology changes should be_________ the change process.

Accepted Answer

A)  placed at the very beginning of 
B)  placed in the middle of 
C)  placed at the end of 
D)  used to drive 
E)  none of the above

Question 7

Organizations will not be able to call on intrinsic motivation unless:

Accepted Answer

A)  employees have participated in a salary survey. 
B)  incentives are sufficiently meaningful to create change. 
C)  employees feel that they are being paid equitably. 
D)  the organizational environment is supportive. 
E)  none of the above

Question 8

____________is a belief on the part of employees that their pay is fair and equitable, and is a prerequisite for intrinsic motivation.

Accepted Answer

A)  Pay equity 
B)  Bonus 
C)  Incentives 
D)  Merit pay 
E)  both B and C

Question 9

Organizational structure refers to the formal manner in which employees are subdivided into units and divisions as a way of focusing their effort on the required tasks of the company.

Accepted Answer

A) True 
 B)False

Question 10

As organizations move beyond the small, start-up stage, they are likely to adopt a simple divisional structure.

Accepted Answer

A) True 
 B)False

Question 11

___________refers to a reward external to the individual and provided by the organization.

Accepted Answer

A)  External reward 
B)  Extrinsic reward 
C)  Intrinsic reward 
D)  Internal reward 
E)  none of the above

Exam 6: Reinforcing New Behaviors

Functional structure refers to a way of reinforcing behaviors that respond to the marketplace. All activities associated with a particular product or family of products are brought together in a divisional unit.

Which of the following is correct when both divisional and functional structures exist in an overlapping fashion, allowing for dual focus?

__________refers to a structure meant to reinforce focus on the functional or technical tasks of the organization.

Horizontally linked structures focus employees on the interrelated activities of the value chain.

Which of the following is NOT a liability of divisional structures?

Structural, system and technology changes should be_________ the change process.

Organizations will not be able to call on intrinsic motivation unless:

____________is a belief on the part of employees that their pay is fair and equitable, and is a prerequisite for intrinsic motivation.

Organizational structure refers to the formal manner in which employees are subdivided into units and divisions as a way of focusing their effort on the required tasks of the company.

As organizations move beyond the small, start-up stage, they are likely to adopt a simple divisional structure.

___________refers to a reward external to the individual and provided by the organization.